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Customer Service Representative (Newport,NH)

Pike Industries, Inc., Coventry, CT, United States


Customer Service Representative (Carroll Concrete – Newport, NH) Carroll Concrete, one of New England's leading concrete suppliers, is part of CRH. CRH is a leading vertically integrated supplier of asphalt, aggregates, cement, ready‑mix concrete, and paving and construction services in North America.

What you can expect

Salary: $22.50 per hour.

Annual increase potential.

Paid Time Off.

$1,000 Referral Bonuses – unlimited!

What you will do

Provide exceptional customer service to our customers through inbound and outbound calls.

Track and monitor our fleet of trucks as they deliver our products.

Maintain accuracy and professionalism while working in a fast‑paced environment.

Must exercise discretion; this position requires handling confidential information.

Work may involve early mornings or late nights, expected overtime during the busy season (April–December) including some Saturday work.

Collaborate with the operations team to schedule and dispatch trucks to deliver mix across New Hampshire and Vermont.

Spend 90% of time customer‑facing; 10% internal teamwork coordinating with the Dispatch Manager, QC team, and resolving occasional AR questions.

Benefits

80% of health care costs paid by the company.

Medical, dental, vision, and prescription benefits included (one price).

Short‑ and long‑term disability coverage (company sponsored).

Boot & eye glass reimbursement.

401(k) with a 5% company match.

Profit sharing.

Work Location Newport, NH

What CRH Offers You

Highly competitive base pay.

Comprehensive medical, dental and disability benefits programs.

Group retirement savings program.

Health and wellness programs.

An inclusive culture that values opportunity for growth, development, and internal promotion.

Equal Opportunity Employer

Carroll Concrete, a CRH Company, is an affirmative action and equal opportunity employer.

EOE/Vet/Disability.

CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

AI tools may be used in certain stages of the employment lifecycle, such as candidate review; however, all final employment decisions will be made by a person.

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