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Token Management Specialist

Guidance Consulting, Florida, NY, United States


We are seeking a highly organized Token Management Specialist to join our team, responsible for managing, recording, issuing, and providing trouble ticket services related to token management for military personnel. In addition, the role will involve supporting VoIP (Voice over Internet Protocol) systems and performing Windows System Administrator tasks. The successful candidate will play a crucial role in maintaining the security, accessibility, and functionality of critical systems, ensuring seamless operations for our military clients.

How Role will make an impact:

Maintain accurate records of token assignments, activations, and deactivations. Issue and distribute tokens to authorized military personnel, ensuring proper authentication and authorization procedures are followed.

Monitor token inventory levels and coordinate with procurement teams to ensure an adequate supply is maintained.

Troubleshoot token-related issues, providing timely resolution to personnel encountering access problems.

Collaborate with cybersecurity teams to implement best practices for token security, including regular updates and audits.

Windows System Administration

Perform basic Windows System Administrator tasks, such as user account management, permissions, and software installations.

Monitor system health, resource utilization, and security configurations.

Participate in system upgrades, patch management, and backups.

What you’ll need to have to join our award-winning team:

Clearance:

Must possess and maintain a Secret clearance

6 Years of Experience of relevant experience

General Experience: Electronic Documentation, System Administration, Network Administration, Database Administration

Strong understanding of token-based authentication systems, including hardware and software tokens.

Proficiency in trouble ticketing systems and IT service management practices.

Familiarity with Voice over Internet Protocol (VoIP) systems and concepts.

Solid knowledge of Windows system administration, including configuration and troubleshooting.

Excellent communication skills with the ability to work collaboratively in a team environment.

Attention to detail and strong problem-solving abilities.

What Sets you apart:

Relevant certifications (e.g., CompTIA Security+, Microsoft Certified Professional) are advantageous.

Applicants may need to meet eligibility requirements for access to classified information; an active United States Department of Defense security clearance or the ability to obtain one may be required for this role.

CSA is a Federal Contractor and an Equal Opportunity/Affirmative Action Employer.

If you are an individual with a disability and would like to request a reasonable workplace accommodation for any part of our employment process, please send an email to hr@csaassociates.com. Please indicate the specifics of the assistance needed. Assistance is reserved for individuals who are requesting a reasonable workplace accommodation. It is not intended for other purposes or inquiries. We’re an equal opportunity employer that empowers our people no matter their race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or veteran status or other protected characteristic.

Notification for current or previously cleared professionals: Official U.S. Government information appearing in the public domain shall not automatically be considered UNCLASSIFIED or approved for public release. CSA recognizes that information contained in resumes of current or previously cleared professionals may be sensitive, contain potentially proprietary and/or protected information. Protected Information is considered classified, in the process of a classification determination, or unclassified, but protected by statute. Therefore, all resumes should be approved for public release by a U.S. Government Official with Original Classification Authority, prior to posting the resume to CSA’s applicant tracking system. By submitting my resume, I understand that I am NOT authorized to upload content with Official U.S. Government information that is considered, sensitive, proprietary, or protected.

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