Senior Verbal Complaints Investigator (Mortgage Servicing)

A leading mortgage service provider in South Carolina is seeking a Verbal Complaints Specialist III to manage and resolve consumer complaints. This role requires taking prompt outgoing calls to homeowners, researching loan situations, and maintaining accurate communication records. The ideal candidate will have over 5 years of mortgage experience, including knowledge of consumer financial laws. The position provides a hybrid work environment, emphasizing customer satisfaction and detailed customer service skills. #J-18808-Ljbffr