
Bilingual IT Service Desk Analyst - Remote (French/English)
CAI, Lansing, MI, United States
A leading technical support company is searching for a Bilingual (French/English) Service Desk Analyst to provide Level 1 support. This remote position involves handling requests, troubleshooting technical issues, and delivering excellent customer service to both English and French speaking users. Minimum requirements include 6-12 months of experience in technical support, a high school diploma, and bilingual proficiency. The role offers $18 per hour plus language bonus and includes medical benefits.
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