Cell Therapy Account Manager, Sacramento
Bristol Myers Squibb, Sacramento, CA, United States
Working with Us
Challenging. Meaningful. Life‑changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high‑achieving teams. Take your career farther than you thought possible.
Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.
Position Summary BMS is making a commitment to become a world leader in cellular therapy. Cellular therapy represents a significant advancement in the treatment of hematologic malignancies. BMS will leverage its unique capabilities, building from over 20 years of involvement in cell therapy and strategic collaborations.
The Cell Therapy Account Manager is an individual‑contributor role responsible for achieving commercial success within the treatment sites through excellence in account planning, execution, and collaboration with all stakeholders to provide a seamless and differentiated patient experience. The Cell Therapy Account Manager will serve as the main point of contact for the CAR T treatment sites and lead the development of the site‑specific account plans coordinating the deployment of resources tailored to meet the customer needs.
Key Responsibilities
Assess, cultivate, and manage customer relationships across a broad set of stakeholders within assigned accounts to ensure achievement of commercial objectives for the launches in cellular therapy.
Develop customized site‑specific account plans coordinating the deployment of resources to meet the customer needs and ensure a seamless and differentiated customer experience.
Serve as the main point of contact for designated accounts and collaborate with cross‑functional partners to create a streamlined, organized interface between account stakeholders and all field‑facing colleagues.
Navigate complex account environments, understand the needs/issues of account stakeholders at all levels, and drive solutions that address those needs.
Collaborate and communicate regularly with cross‑functional partners to support the referral of appropriate patients to the treatment centers.
Maintain and continuously develop both disease and product‑specific knowledge.
Actively gain customer insights and provide timely feedback to cross‑functional partners and the Area Business Manager regarding account business trends, changes in the therapeutic landscape, performance, industry issues, and business opportunities and risks.
Ensure compliance with all laws, regulations and policies that govern the conduct of cell therapy activities.
Drive within the assigned territory by automobile, and in some territories by airplane.
Qualifications & Experience Required
7+ years of sales experience, marketing, and/or commercial experience; 5+ years in Hematology/Oncology.
Experience in key‑account management strategy – working in large, complex accounts, identifying influential stakeholders and partnering to better serve patients.
Customer service oriented – quick responses, highly reliable, excellent follow‑up.
Demonstrated ability to partner with leadership and key cross‑functional partners across the internal organization to implement key account strategies.
High degree of technical expertise and business acumen.
Strong analytical, consulting, and business planning skills necessary to execute on key strategic imperatives.
Excellent written and verbal communication skills including an effective presentation style to connect with diverse groups of customers.
Thorough understanding of U.S. compliance guidelines.
Ability to work independently and travel as needed (up to 50%).
Valid driver’s license.
Bachelor’s Degree or equivalent.
Qualifications & Experience Preferred
Experience in hospital sales, academic and community setting.
Buy and bill reimbursement experience.
Critical Competences for Success
Results orientation
– A result‑oriented individual, participative, high‑energy style, strong work ethic, intense focus on results and a bias toward action. Establishes clear expectations, objectives, and priorities. Sets aggressive but achievable goals and consistently delivers. Diligently monitors progress and proactively addresses variances. Highly decisive and action oriented.
Collaboration skills
– A top‑class team player. Works effectively in a team‑based organization, collaborates cross‑functionally and builds alignment around goals and objectives. Shares, circulates information and readily builds consensus and achieves agreement on key initiatives and priorities.
Other Personal Characteristics
Integrity
– Possesses unquestioned integrity and strong business ethics. Demonstrates a firm commitment to the company's beliefs, values and organizational goals. Commits to making a positive contribution. Has a reputation and record of achievement to establish trust and credibility.
Strategic capabilities
– Able to devise a long‑term vision based on a thorough understanding of industry trends and opportunities. Manages an effective planning process. Demonstrates creativity and effectiveness in addressing major strategic challenges.
Analytical and problem‑solving skills
– Adept at using advanced analytical techniques, tools and financial models to assess issues. Able to rapidly identify issues, develop and effectively implement solutions. Demonstrates personal flexibility and adaptability to operate effectively in changing environments and fluid markets.
Communication skills
– Excellent communication and interpersonal skills. Effectively leads meetings. Strong presentation skills in both small and large group settings. Excellent listener; seeks broad input and feedback; frequent and effective follow‑up.
Highly intelligent
– A focused thinker with superior analytical skills. Quick study in new situations. Strong planning and implementation skills.
Compensation Overview Field - United States - US: $171,360 - $207,648
The starting compensation range(s) for this role are listed above for a full‑time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job‑related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.
Eligibility for specific benefits listed on our careers site may vary by job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/.
Benefit Offerings
Health Coverage:
Medical, pharmacy, dental and vision care.
Well‑being Support:
Programs such as BMS Well‑Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).
Financial Well‑being and Protection:
401(k) plan, short‑ and long‑term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity‑theft benefit, legal support, and survivor support.
Work‑Life Benefits Paid Time Off
US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees).
Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non‑Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays.
Based on eligibility*, additional time off may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.
On‑site Protocol BMS has an occupancy structure that determines where an employee is required to conduct work: site‑essential, site‑by‑design, field‑based, or remote‑by‑design. Site‑essential roles require 100% onsite shifts at your assigned facility. Site‑by‑design roles may be eligible for a hybrid work model with at least 50% onsite. For field‑based and remote‑by‑design roles, the ability to travel and attend meetings is an essential function.
Supporting People with Disabilities BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support. Applicants can request accommodations prior to accepting a job offer. For more details: careers.bms.com/eeo‑accessibility.
Candidate Rights BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
Data Protection We will never request payments, financial information or social security numbers during our application or recruitment process. Learn more at https://careers.bms.com/fraud‑protection. Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.
Equal Opportunity Employer Statement Bristol Myers Squibb is an equal‑opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, pregnancy, citizenship, marital status, gender expression, genetic information, political affiliation, or any other characteristic protected by law.
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Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.
Position Summary BMS is making a commitment to become a world leader in cellular therapy. Cellular therapy represents a significant advancement in the treatment of hematologic malignancies. BMS will leverage its unique capabilities, building from over 20 years of involvement in cell therapy and strategic collaborations.
The Cell Therapy Account Manager is an individual‑contributor role responsible for achieving commercial success within the treatment sites through excellence in account planning, execution, and collaboration with all stakeholders to provide a seamless and differentiated patient experience. The Cell Therapy Account Manager will serve as the main point of contact for the CAR T treatment sites and lead the development of the site‑specific account plans coordinating the deployment of resources tailored to meet the customer needs.
Key Responsibilities
Assess, cultivate, and manage customer relationships across a broad set of stakeholders within assigned accounts to ensure achievement of commercial objectives for the launches in cellular therapy.
Develop customized site‑specific account plans coordinating the deployment of resources to meet the customer needs and ensure a seamless and differentiated customer experience.
Serve as the main point of contact for designated accounts and collaborate with cross‑functional partners to create a streamlined, organized interface between account stakeholders and all field‑facing colleagues.
Navigate complex account environments, understand the needs/issues of account stakeholders at all levels, and drive solutions that address those needs.
Collaborate and communicate regularly with cross‑functional partners to support the referral of appropriate patients to the treatment centers.
Maintain and continuously develop both disease and product‑specific knowledge.
Actively gain customer insights and provide timely feedback to cross‑functional partners and the Area Business Manager regarding account business trends, changes in the therapeutic landscape, performance, industry issues, and business opportunities and risks.
Ensure compliance with all laws, regulations and policies that govern the conduct of cell therapy activities.
Drive within the assigned territory by automobile, and in some territories by airplane.
Qualifications & Experience Required
7+ years of sales experience, marketing, and/or commercial experience; 5+ years in Hematology/Oncology.
Experience in key‑account management strategy – working in large, complex accounts, identifying influential stakeholders and partnering to better serve patients.
Customer service oriented – quick responses, highly reliable, excellent follow‑up.
Demonstrated ability to partner with leadership and key cross‑functional partners across the internal organization to implement key account strategies.
High degree of technical expertise and business acumen.
Strong analytical, consulting, and business planning skills necessary to execute on key strategic imperatives.
Excellent written and verbal communication skills including an effective presentation style to connect with diverse groups of customers.
Thorough understanding of U.S. compliance guidelines.
Ability to work independently and travel as needed (up to 50%).
Valid driver’s license.
Bachelor’s Degree or equivalent.
Qualifications & Experience Preferred
Experience in hospital sales, academic and community setting.
Buy and bill reimbursement experience.
Critical Competences for Success
Results orientation
– A result‑oriented individual, participative, high‑energy style, strong work ethic, intense focus on results and a bias toward action. Establishes clear expectations, objectives, and priorities. Sets aggressive but achievable goals and consistently delivers. Diligently monitors progress and proactively addresses variances. Highly decisive and action oriented.
Collaboration skills
– A top‑class team player. Works effectively in a team‑based organization, collaborates cross‑functionally and builds alignment around goals and objectives. Shares, circulates information and readily builds consensus and achieves agreement on key initiatives and priorities.
Other Personal Characteristics
Integrity
– Possesses unquestioned integrity and strong business ethics. Demonstrates a firm commitment to the company's beliefs, values and organizational goals. Commits to making a positive contribution. Has a reputation and record of achievement to establish trust and credibility.
Strategic capabilities
– Able to devise a long‑term vision based on a thorough understanding of industry trends and opportunities. Manages an effective planning process. Demonstrates creativity and effectiveness in addressing major strategic challenges.
Analytical and problem‑solving skills
– Adept at using advanced analytical techniques, tools and financial models to assess issues. Able to rapidly identify issues, develop and effectively implement solutions. Demonstrates personal flexibility and adaptability to operate effectively in changing environments and fluid markets.
Communication skills
– Excellent communication and interpersonal skills. Effectively leads meetings. Strong presentation skills in both small and large group settings. Excellent listener; seeks broad input and feedback; frequent and effective follow‑up.
Highly intelligent
– A focused thinker with superior analytical skills. Quick study in new situations. Strong planning and implementation skills.
Compensation Overview Field - United States - US: $171,360 - $207,648
The starting compensation range(s) for this role are listed above for a full‑time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job‑related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.
Eligibility for specific benefits listed on our careers site may vary by job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/.
Benefit Offerings
Health Coverage:
Medical, pharmacy, dental and vision care.
Well‑being Support:
Programs such as BMS Well‑Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).
Financial Well‑being and Protection:
401(k) plan, short‑ and long‑term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity‑theft benefit, legal support, and survivor support.
Work‑Life Benefits Paid Time Off
US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees).
Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non‑Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays.
Based on eligibility*, additional time off may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.
On‑site Protocol BMS has an occupancy structure that determines where an employee is required to conduct work: site‑essential, site‑by‑design, field‑based, or remote‑by‑design. Site‑essential roles require 100% onsite shifts at your assigned facility. Site‑by‑design roles may be eligible for a hybrid work model with at least 50% onsite. For field‑based and remote‑by‑design roles, the ability to travel and attend meetings is an essential function.
Supporting People with Disabilities BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support. Applicants can request accommodations prior to accepting a job offer. For more details: careers.bms.com/eeo‑accessibility.
Candidate Rights BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
Data Protection We will never request payments, financial information or social security numbers during our application or recruitment process. Learn more at https://careers.bms.com/fraud‑protection. Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.
Equal Opportunity Employer Statement Bristol Myers Squibb is an equal‑opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, pregnancy, citizenship, marital status, gender expression, genetic information, political affiliation, or any other characteristic protected by law.
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