Senior Manager, WW Sales Enablement - Global eCommerce
Lenovo, Morrisville, NC, United States
Senior Manager, WW Sales Enablement - Global eCommerce
About the role :
We are seeking a dynamic and experienced Senior Manager, WW eCommerce Sales Transformation and Enablement to lead a comprehensive evolution of our global eCommerce Inside Sales Organization, across 4 geographies and spanning over 200 sellers. Foundational to this role is the assessment & solutioning of a broad set of consistent business challenges and needs by organizing into a global COE to enable scale, efficiency, and drive sales productivity. This role will be instrumental in optimizing our sales infrastructure, seller enablement, technology platforms, and data‑driven insights to drive significant growth and efficiency.
Responsibilities Sales Infrastructure
Design, implement, and manage a robust global sales infrastructure, including CRM, sales enablement tools, and reporting systems.
Optimize sales processes and workflows to drive efficiency and productivity.
Develop and maintain a comprehensive sales playbook and knowledge base.
Sales Training
Develop and deliver a consistent global sales training program, including onboarding, product training, and ongoing skill development.
Foster a culture of continuous learning and improvement.
Implement a performance management framework to track and measure sales team performance, across both inbound and relationship‑focused sales teams.
Sales Technology
Evaluate gaps within the current sales technology solution and develop a set of enhancements to improve team member productivity.
Assess opportunities for AI tools to drive efficiency at scale.
Drive adoption of new technologies and tools within the global sales organization.
Sales Data and Analytics
Establish a data‑driven culture by leveraging analytics to identify trends, opportunities, and areas of improvement.
Develop and implement global sales key performance indicators (KPIs) and metrics to track sales performance.
Work closely with internal external data analysts and business intelligence teams to generate actionable insights.
Sales Process Improvements
Continuously assess and optimize sales processes to improve efficiency and effectiveness.
Identify and implement best practices to streamline sales operations.
Collaborate with cross-functional teams (such as IT, marketing, segment strategy, merchandising, and category management) to ensure alignment and coordination.
Required Qualifications
Bachelor's degree in business, marketing, or related field.
12+ years of relevant experience in sales, sales operations, or sales enablement, including leading teams to deliver results.
Knowledge of both inbound and relationship selling is a must.
Preferred Qualifications
Proven track record of leading successful sales transformation initiatives, with a strong drive for results within a dynamic and fast-paced matrixed organization.
Deep understanding of sales methodologies, CRM systems, and sales enablement tools.
Strong analytics skills and ability to interpret data to drive decision‑making.
Excellent communication and presentation skills.
Ability to build strong relationships with sales teams, leadership, and cross‑functional partners.
Experience leading and managing a high‑performing global team to deliver results to our customers while championing a working environment that embodies We Are Lenovo cultural values.
This position requires candidates to be based near our headquarters in Morrisville, NC and adhere to a 3:2 hybrid work schedule. This means three days on‑site for in‑person collaboration and two days remote each week, ensuring flexibility while maintaining strong team engagement.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.
Additional Locations
United States of America - North Carolina - Morrisville
United States of America - North Carolina
United States of America - North Carolina - Morrisville
#J-18808-Ljbffr
We are seeking a dynamic and experienced Senior Manager, WW eCommerce Sales Transformation and Enablement to lead a comprehensive evolution of our global eCommerce Inside Sales Organization, across 4 geographies and spanning over 200 sellers. Foundational to this role is the assessment & solutioning of a broad set of consistent business challenges and needs by organizing into a global COE to enable scale, efficiency, and drive sales productivity. This role will be instrumental in optimizing our sales infrastructure, seller enablement, technology platforms, and data‑driven insights to drive significant growth and efficiency.
Responsibilities Sales Infrastructure
Design, implement, and manage a robust global sales infrastructure, including CRM, sales enablement tools, and reporting systems.
Optimize sales processes and workflows to drive efficiency and productivity.
Develop and maintain a comprehensive sales playbook and knowledge base.
Sales Training
Develop and deliver a consistent global sales training program, including onboarding, product training, and ongoing skill development.
Foster a culture of continuous learning and improvement.
Implement a performance management framework to track and measure sales team performance, across both inbound and relationship‑focused sales teams.
Sales Technology
Evaluate gaps within the current sales technology solution and develop a set of enhancements to improve team member productivity.
Assess opportunities for AI tools to drive efficiency at scale.
Drive adoption of new technologies and tools within the global sales organization.
Sales Data and Analytics
Establish a data‑driven culture by leveraging analytics to identify trends, opportunities, and areas of improvement.
Develop and implement global sales key performance indicators (KPIs) and metrics to track sales performance.
Work closely with internal external data analysts and business intelligence teams to generate actionable insights.
Sales Process Improvements
Continuously assess and optimize sales processes to improve efficiency and effectiveness.
Identify and implement best practices to streamline sales operations.
Collaborate with cross-functional teams (such as IT, marketing, segment strategy, merchandising, and category management) to ensure alignment and coordination.
Required Qualifications
Bachelor's degree in business, marketing, or related field.
12+ years of relevant experience in sales, sales operations, or sales enablement, including leading teams to deliver results.
Knowledge of both inbound and relationship selling is a must.
Preferred Qualifications
Proven track record of leading successful sales transformation initiatives, with a strong drive for results within a dynamic and fast-paced matrixed organization.
Deep understanding of sales methodologies, CRM systems, and sales enablement tools.
Strong analytics skills and ability to interpret data to drive decision‑making.
Excellent communication and presentation skills.
Ability to build strong relationships with sales teams, leadership, and cross‑functional partners.
Experience leading and managing a high‑performing global team to deliver results to our customers while championing a working environment that embodies We Are Lenovo cultural values.
This position requires candidates to be based near our headquarters in Morrisville, NC and adhere to a 3:2 hybrid work schedule. This means three days on‑site for in‑person collaboration and two days remote each week, ensuring flexibility while maintaining strong team engagement.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.
Additional Locations
United States of America - North Carolina - Morrisville
United States of America - North Carolina
United States of America - North Carolina - Morrisville
#J-18808-Ljbffr