Entry Level Tax Preparer
Jackson Hewitt Tax Service Inc., Spirit Lake, IA, United States
About This Role
At Jackson Hewitt, we guide clients through the tax codes, rules, and processes with integrity, quality, and consistency. As a Seasonal Entry Level Tax Preparer, you will provide guidance, explain, and prepare accurate tax-related forms for clients, including multi-year and multi-state returns, and offer IRS audit support.
Responsibilities
Conduct face-to-face tax interviews with clients.
Prepare complete and accurate tax returns.
Generate business growth, increase client retention, and offer additional products and services.
Provide clients with IRS audit support.
Complete all related tax forms in accordance with policies and compliance regulations.
Collect and process clients’ payments while ensuring timely deposits.
Engage in marketing and business generation efforts.
Furnish taxpayers with sufficient information and advice for correct form completion.
Answer client calls via our national call center routing system.
Provide future tax planning and answer questions.
Resolve client complaints or refer situations to the supervisor for resolution.
Support office priorities through teamwork and collaboration.
Qualifications
Passion for providing extraordinary customer service.
Excellent communication and interpersonal skills.
Experience working in a fast-paced environment.
Basic knowledge of computer functions and math.
Sales and/or marketing experience.
Experience in accounting, finance, retail, bookkeeping, or tax preferred.
Bachelor’s degree in Accounting or related field is a plus.
PTIN Certification: Yes.
Schedule & Compensation Flexible schedules available: Day shift, Night shift, Weekends, Weekdays, Full-time or Part-time. Compensation: $15.00 per hour.
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Responsibilities
Conduct face-to-face tax interviews with clients.
Prepare complete and accurate tax returns.
Generate business growth, increase client retention, and offer additional products and services.
Provide clients with IRS audit support.
Complete all related tax forms in accordance with policies and compliance regulations.
Collect and process clients’ payments while ensuring timely deposits.
Engage in marketing and business generation efforts.
Furnish taxpayers with sufficient information and advice for correct form completion.
Answer client calls via our national call center routing system.
Provide future tax planning and answer questions.
Resolve client complaints or refer situations to the supervisor for resolution.
Support office priorities through teamwork and collaboration.
Qualifications
Passion for providing extraordinary customer service.
Excellent communication and interpersonal skills.
Experience working in a fast-paced environment.
Basic knowledge of computer functions and math.
Sales and/or marketing experience.
Experience in accounting, finance, retail, bookkeeping, or tax preferred.
Bachelor’s degree in Accounting or related field is a plus.
PTIN Certification: Yes.
Schedule & Compensation Flexible schedules available: Day shift, Night shift, Weekends, Weekdays, Full-time or Part-time. Compensation: $15.00 per hour.
#J-18808-Ljbffr