College & Community Recruitment Specialist
Phalen Leadership Academies, Boston, MA, United States
About Skilled US
Skilled US is a nonprofit workforce development organization preparing adults and young people for family-sustaining careers through scholarships and tuition‑free training in healthcare, IT, construction, manufacturing, logistics, and more. We pair instruction with wraparound supports and work‑based learning to move learners from enrollment to employment and long‑term retention.
Position Summary College & Community Recruitment Specialist is responsible for building and managing the front‑end student pipeline that drives enrollment across Skilled US college partnerships. The Specialist will engage directly with prospective students through community‑based outreach, events, and partnerships to generate interest and guide individuals into postsecondary training opportunities, ensuring a consistent, high‑quality pipeline of students into partner college programs, supporting enrollment, persistence, and long‑term workforce outcomes.
Core Responsibilities
Execute recruitment strategies aligned with Skilled US partnership and enrollment goals.
Build and maintain a strong pipeline of prospective students across target communities.
Identify outreach opportunities that align with college program offerings and workforce demand.
Manage a high‑touch, high‑activity role: 30‑40 outreach touchpoints per week via phone, text, email or in‑person; and follow‑up protocol to move prospective students from interest to enrollment.
Work closely with the Business Development team and the Intake Enrollment Coordinator to drive enrollments.
Represent Skilled US at community events, job fairs, college fairs, and partner sites.
Develop relationships with community organizations, workforce agencies, and referral partners.
Maintain active referral relationships with DTA offices, SNAP E&T partner organizations, adult basic education programs, GED/HISET providers, and public housing networks.
Conduct information sessions and presentations to prospective students.
Guide prospective students through the enrollment process in partnership with colleges.
Maintain consistent follow‑up to support conversion from interest to enrollment.
Coordinate with internal teams to ensure smooth handoff from recruitment to program entry.
Align recruitment activities with partner college priorities, program offerings, and enrollment targets.
Collaborate with internal stakeholders to ensure recruitment supports partnership success.
Provide feedback from the field to inform program design and outreach strategy.
Track recruitment activities, pipeline metrics, and enrollment outcomes.
Maintain accurate data entry and reporting across systems.
Use data to inform outreach strategy and improve recruitment performance.
Required Qualifications
2+ years of experience in recruitment, outreach, admissions, or workforce development.
Experience working with diverse populations and community‑based organizations.
Bilingual candidates strongly preferred, especially Spanish/English, Haitian Creole/English.
Comfort with high‑volume, goal‑driven outreach environments.
Valid driver’s license and reliable transportation.
Strong communication, presentation, and relationship‑building skills.
Ability to work independently in a remote environment with local travel.
Experience with CRM or data tracking systems preferred.
Preferred Qualifications
Experience supporting adult education, workforce development, or community‑based training programs.
Experience supporting events, enrollment activities, or intake processes.
Familiarity with participant‑centered or trauma‑informed service environments.
Bilingual (preferred but not required).
Competencies for Success
Professional presence and strong front‑line communication.
Fast‑paced multitasking and execution under pressure.
Follow‑through, dependability, and ownership mindset.
Strong teamwork and ability to support multiple managers.
Consistent accuracy in data, communication, and logistics.
Positive attitude and “do what it takes” service orientation.
Work Environment & Schedule
Hybrid, role‑based remote with daily communication and interaction.
Schedule may include occasional early morning, evening, or weekend events, depending on recruitment and program.
Our Commitment We are here to lift up individuals who are ready to work but have been shut out of opportunity. Our goal is not only to prepare them, but to place them. If you are passionate about workforce equity and driven by results, we want you on our team.
Equal Opportunity Statement Skilled US is an equal opportunity employer. We are committed to building an inclusive environment and welcome candidates who will strengthen our mission and impact.
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Position Summary College & Community Recruitment Specialist is responsible for building and managing the front‑end student pipeline that drives enrollment across Skilled US college partnerships. The Specialist will engage directly with prospective students through community‑based outreach, events, and partnerships to generate interest and guide individuals into postsecondary training opportunities, ensuring a consistent, high‑quality pipeline of students into partner college programs, supporting enrollment, persistence, and long‑term workforce outcomes.
Core Responsibilities
Execute recruitment strategies aligned with Skilled US partnership and enrollment goals.
Build and maintain a strong pipeline of prospective students across target communities.
Identify outreach opportunities that align with college program offerings and workforce demand.
Manage a high‑touch, high‑activity role: 30‑40 outreach touchpoints per week via phone, text, email or in‑person; and follow‑up protocol to move prospective students from interest to enrollment.
Work closely with the Business Development team and the Intake Enrollment Coordinator to drive enrollments.
Represent Skilled US at community events, job fairs, college fairs, and partner sites.
Develop relationships with community organizations, workforce agencies, and referral partners.
Maintain active referral relationships with DTA offices, SNAP E&T partner organizations, adult basic education programs, GED/HISET providers, and public housing networks.
Conduct information sessions and presentations to prospective students.
Guide prospective students through the enrollment process in partnership with colleges.
Maintain consistent follow‑up to support conversion from interest to enrollment.
Coordinate with internal teams to ensure smooth handoff from recruitment to program entry.
Align recruitment activities with partner college priorities, program offerings, and enrollment targets.
Collaborate with internal stakeholders to ensure recruitment supports partnership success.
Provide feedback from the field to inform program design and outreach strategy.
Track recruitment activities, pipeline metrics, and enrollment outcomes.
Maintain accurate data entry and reporting across systems.
Use data to inform outreach strategy and improve recruitment performance.
Required Qualifications
2+ years of experience in recruitment, outreach, admissions, or workforce development.
Experience working with diverse populations and community‑based organizations.
Bilingual candidates strongly preferred, especially Spanish/English, Haitian Creole/English.
Comfort with high‑volume, goal‑driven outreach environments.
Valid driver’s license and reliable transportation.
Strong communication, presentation, and relationship‑building skills.
Ability to work independently in a remote environment with local travel.
Experience with CRM or data tracking systems preferred.
Preferred Qualifications
Experience supporting adult education, workforce development, or community‑based training programs.
Experience supporting events, enrollment activities, or intake processes.
Familiarity with participant‑centered or trauma‑informed service environments.
Bilingual (preferred but not required).
Competencies for Success
Professional presence and strong front‑line communication.
Fast‑paced multitasking and execution under pressure.
Follow‑through, dependability, and ownership mindset.
Strong teamwork and ability to support multiple managers.
Consistent accuracy in data, communication, and logistics.
Positive attitude and “do what it takes” service orientation.
Work Environment & Schedule
Hybrid, role‑based remote with daily communication and interaction.
Schedule may include occasional early morning, evening, or weekend events, depending on recruitment and program.
Our Commitment We are here to lift up individuals who are ready to work but have been shut out of opportunity. Our goal is not only to prepare them, but to place them. If you are passionate about workforce equity and driven by results, we want you on our team.
Equal Opportunity Statement Skilled US is an equal opportunity employer. We are committed to building an inclusive environment and welcome candidates who will strengthen our mission and impact.
#J-18808-Ljbffr