Key Account Manager
Integrated Water Services, Phila, PA, United States
We’re seeking an experienced and driven
Key Account Manager (KAM)
who will manage and grow strategic customer relationships across Integrated Water Services, including water and wastewater treatment, O&M, industrial process water, and environmental solutions. In this role, you’ll serve as the primary commercial contact for assigned accounts, driving customer satisfaction, contract performance, revenue growth, and long‑term partnerships.
Key Responsibilities
Own senior-level relationships with assigned key accounts and act as a trusted advisor
Drive revenue through renewals, expansions, and cross‑selling of Integrated Water Service offerings
Lead pricing, contract negotiations, and commercial planning
Coordinate with operations, engineering, safety, and compliance teams to ensure effective service delivery
Resolve customer issues and escalations while aligning expectations with execution
Develop multi-year account plans and provide market and performance insights
Maintain accurate forecasts, activity records, and reports in Salesforce
Requirements
Bachelor’s degree in Business, Engineering, Environmental Science, or related field
5+ years of experience in key account management, sales, or commercial roles, preferably within water, wastewater, industrial services, utilities, or environmental services
Experience managing complex B2B accounts and long‑term service contracts
Strong negotiation, forecasting, and cross‑functional collaboration skills
Strong understanding of industrial or municipal water systems and service‑based business models
Ability to manage multiple accounts and priorities in a dynamic environment
Travel Requirements
Regional travel up to 30–50%, depending on account location and business needs
Benefits
Competitive salary and incentive compensation plans
Paid time off (PTO) to recharge and explore
401(k) retirement plan to secure your future
Plus, an opportunity to grow your skills and advance your career!
*The provided base salary range is used nationally. The rate offered is compliant with federal/local regulations and may vary by experience, certification/education, market conditions, location, etc.
IWS is an equal opportunity employer. We do not discriminate based on marital status, race, color, creed, gender, sex, religion, national origin, gender identity, age, veteran status, union affiliation, physical or mental disability, citizenship status, or sexual orientation.
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Key Account Manager (KAM)
who will manage and grow strategic customer relationships across Integrated Water Services, including water and wastewater treatment, O&M, industrial process water, and environmental solutions. In this role, you’ll serve as the primary commercial contact for assigned accounts, driving customer satisfaction, contract performance, revenue growth, and long‑term partnerships.
Key Responsibilities
Own senior-level relationships with assigned key accounts and act as a trusted advisor
Drive revenue through renewals, expansions, and cross‑selling of Integrated Water Service offerings
Lead pricing, contract negotiations, and commercial planning
Coordinate with operations, engineering, safety, and compliance teams to ensure effective service delivery
Resolve customer issues and escalations while aligning expectations with execution
Develop multi-year account plans and provide market and performance insights
Maintain accurate forecasts, activity records, and reports in Salesforce
Requirements
Bachelor’s degree in Business, Engineering, Environmental Science, or related field
5+ years of experience in key account management, sales, or commercial roles, preferably within water, wastewater, industrial services, utilities, or environmental services
Experience managing complex B2B accounts and long‑term service contracts
Strong negotiation, forecasting, and cross‑functional collaboration skills
Strong understanding of industrial or municipal water systems and service‑based business models
Ability to manage multiple accounts and priorities in a dynamic environment
Travel Requirements
Regional travel up to 30–50%, depending on account location and business needs
Benefits
Competitive salary and incentive compensation plans
Paid time off (PTO) to recharge and explore
401(k) retirement plan to secure your future
Plus, an opportunity to grow your skills and advance your career!
*The provided base salary range is used nationally. The rate offered is compliant with federal/local regulations and may vary by experience, certification/education, market conditions, location, etc.
IWS is an equal opportunity employer. We do not discriminate based on marital status, race, color, creed, gender, sex, religion, national origin, gender identity, age, veteran status, union affiliation, physical or mental disability, citizenship status, or sexual orientation.
#J-18808-Ljbffr