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Senior Product Designer

DynPro Inc., San Francisco, CA, United States


We are looking for a

Senior Experience Designer

to lead the design of end-to-end digital experiences across IT, ecommerce, and service ecosystems.

This is a

product-focused UX role —not a marketing/visual design role and not related to hardware design. The focus is on designing

complex, transactional, and workflow-driven experiences

for both customers and internal teams.

You’ll work on ambiguous, cross-functional problems and turn them into clear, scalable product experiences across areas like service, support, ecommerce, and digital operations.

What You’ll Do

Lead UX design from

discovery through delivery

for complex digital products

Ecommerce / checkout journeys

Internal tools for service, support, and operations teams

Translate business and operational needs into:

User journeys and task flows

Wireframes and prototypes

High-fidelity product designs

Partner closely with

Product, Engineering, and Operations

to simplify workflows and reduce friction

Use research and data insights to identify pain points and drive design decisions

Contribute to

design systems and scalable UX patterns

Present design solutions clearly to stakeholders and leadership

What We’re Looking For

8+ years of experience in

UX / Product / Experience Design

Ecommerce or digital products

Enterprise or internal tools

Service operations or support platforms

Payments or transactional systems

Experience designing for

complex workflows and end-to-end journeys

Ability to work across

customer-facing and internal tools

Strong skills in

interaction design, systems thinking, and workflow simplification

Experience working in

cross-functional product teams (Product + Engineering)

Comfortable operating in

ambiguous, fast-paced environments

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