Executive Director, Enterprise Business Systems & Operations
Carle Health, Champaign, IL, United States
Overview
The Executive Director of Enterprise Business Systems & Operations provides strategic leadership, vision, and oversight for the organization's enterprise business systems, with a primary focus on Workday (HCM, Finance, Payroll & Supply Chain) and Symplr (workforce management). This role requires high collaboration with business-functional leaders and teams and the ERP Program Director. Ensures these platforms are optimized for success, supporting operational excellence, regulatory compliance, innovation and organizational growth.
Hybrid : onsite meetings and executive presence as needed
Qualifications Certifications:
N/A
Education
Bachelor's Degree: Administrative or
Bachelor's Degree: Information Systems or
Bachelor's Degree: Program Management or
Bachelor's Degree: Related Field
Work Experience
Leadership - 5 years
Large-scale system implementations, governance, and optimization
Strategic Planning
Workday (Preferred)
Specialized Knowledge
Strong understanding of HR, Finance, Payroll and healthcare compliance processes.
Exceptional leadership, communication, and change management skills.
Responsibilities Strategic Leadership
Develop and execute the enterprise applications roadmap
Align Workday and Symplr capabilities with business objectives.
Leverage application AI capabilities that drive business automation and value.
System Governance
Establish governance frameworks for configuration, best practices for application management, security, and compliance, change management, release cycle management, data integrity and project coordination across business platforms.
Team Management
Lead, mentor, and develop a high-performing applications team, fostering collaboration with HR, Finance, Payroll, Supply Chain, IT, and Clinical Operations.
Vendor & Stakeholder Management
Serve as the primary liaison with Workday and Symplr vendors, negotiating contracts, managing escalations, and ensuring service-level compliance.
Optimization & Innovation
Drive continuous improvement initiatives, leveraging automation, analytics, and integration to enhance user experience and efficiency.
Compliance & Security
Ensure systems meet all applicable regulatory, privacy, and security requirements, including HIPAA and SOX.
Project Oversight
Provide executive oversight and leadership on major system upgrades and projects, module implementations, and cross-platform integrations.
Core Competencies
Strategic thinking and business acumen
Cross-functional collaboration
Data-driven decision-making
Vendor relationship management
Organizational change leadership
Compensation and Benefits The compensation range for this position is $75.69 per hour - $130.19 per hour. This represents a good faith minimum and maximum range for the role at the time of posting by Carle Health. The actual compensation offered a candidate will be dependent on a variety of factors including, but not limited to, the candidate’s experience, qualifications, location, training, licenses, shifts worked and compensation model.
Carle Health offers a comprehensive benefits package for team members and providers. To learn more visit careers.carlehealth.org/benefits.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee’s Form I-9 to confirm work authorization. | For more information: human.resources@carle.com.
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Hybrid : onsite meetings and executive presence as needed
Qualifications Certifications:
N/A
Education
Bachelor's Degree: Administrative or
Bachelor's Degree: Information Systems or
Bachelor's Degree: Program Management or
Bachelor's Degree: Related Field
Work Experience
Leadership - 5 years
Large-scale system implementations, governance, and optimization
Strategic Planning
Workday (Preferred)
Specialized Knowledge
Strong understanding of HR, Finance, Payroll and healthcare compliance processes.
Exceptional leadership, communication, and change management skills.
Responsibilities Strategic Leadership
Develop and execute the enterprise applications roadmap
Align Workday and Symplr capabilities with business objectives.
Leverage application AI capabilities that drive business automation and value.
System Governance
Establish governance frameworks for configuration, best practices for application management, security, and compliance, change management, release cycle management, data integrity and project coordination across business platforms.
Team Management
Lead, mentor, and develop a high-performing applications team, fostering collaboration with HR, Finance, Payroll, Supply Chain, IT, and Clinical Operations.
Vendor & Stakeholder Management
Serve as the primary liaison with Workday and Symplr vendors, negotiating contracts, managing escalations, and ensuring service-level compliance.
Optimization & Innovation
Drive continuous improvement initiatives, leveraging automation, analytics, and integration to enhance user experience and efficiency.
Compliance & Security
Ensure systems meet all applicable regulatory, privacy, and security requirements, including HIPAA and SOX.
Project Oversight
Provide executive oversight and leadership on major system upgrades and projects, module implementations, and cross-platform integrations.
Core Competencies
Strategic thinking and business acumen
Cross-functional collaboration
Data-driven decision-making
Vendor relationship management
Organizational change leadership
Compensation and Benefits The compensation range for this position is $75.69 per hour - $130.19 per hour. This represents a good faith minimum and maximum range for the role at the time of posting by Carle Health. The actual compensation offered a candidate will be dependent on a variety of factors including, but not limited to, the candidate’s experience, qualifications, location, training, licenses, shifts worked and compensation model.
Carle Health offers a comprehensive benefits package for team members and providers. To learn more visit careers.carlehealth.org/benefits.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee’s Form I-9 to confirm work authorization. | For more information: human.resources@carle.com.
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