
Digital Account Manager
KWSM: a digital marketing agency, Atlanta, GA, United States
Overview KWSM is a full service digital marketing agency made up of driven brand journalists, putting a story-first emphasis on our marketing approach. We specialize in digital marketing strategy, website development & SEO, content creation, PR & influencer marketing, and digital advertising. Clients hire us to create integrated digital marketing strategies that generate leads or sales. Half our clients are B2B and half are B2C.
Responsibilities The account team leader, guiding the execution of comprehensive digital marketing strategies
Proactive and relationship focused with clients, educating them and communicating our strategic approach while advocating for their success
A strong problem solver, focused on results and quality control
A team player who leads through digital expertise and consistent skills development
Able to drive the performance of our campaigns through integrated marketing tactics including paid advertising, branding, email and social media marketing, SEO, and landing page optimization
Capable of managing multiple client accounts in a variety of industries, working to understand their business objectives, and set and achieve meaningful KPIs
Qualifications Candidates should have at least two years of agency experience in a client facing role
Marketing degree or equivalent work experience
Proven performance managing lead generation funnels and digital advertising campaigns
Comprehensive knowledge of digital marketing best practices, including landing page optimization, email marketing, social media and digital ads
Advanced understanding of performance metrics including Google Analytics, Google Search Console, email marketing KPIs, and social media analytics
Strong relationship building and customer service skills, with ability to set boundaries
Demonstrated history of excellent written and verbal executive communication
Highly dependable, uncommonly organized individual with a passion for digital marketing and team collaboration
Performance KPIs Client retention
Client growth and service expansion
Positive client feedback on experience, quality of work, and results
Consistent, measurable results in client campaigns
Deadlines and quality standards met consistently
Demonstration of KWSM Core Values
Benefits & Schedule KWSM operates on a 9/80 work schedule, with every other Friday off. We follow a hybrid schedule – 3 days in the office and 2 days at home. Benefits include health insurance, 401K, 3 weeks paid vacation, 11 paid holidays per year, and opportunities for internal promotion, mentoring, professional development, and leadership.
This is a full-time, salaried, in-office position. (Can be located in any KWSM office – CA, GA)
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Responsibilities The account team leader, guiding the execution of comprehensive digital marketing strategies
Proactive and relationship focused with clients, educating them and communicating our strategic approach while advocating for their success
A strong problem solver, focused on results and quality control
A team player who leads through digital expertise and consistent skills development
Able to drive the performance of our campaigns through integrated marketing tactics including paid advertising, branding, email and social media marketing, SEO, and landing page optimization
Capable of managing multiple client accounts in a variety of industries, working to understand their business objectives, and set and achieve meaningful KPIs
Qualifications Candidates should have at least two years of agency experience in a client facing role
Marketing degree or equivalent work experience
Proven performance managing lead generation funnels and digital advertising campaigns
Comprehensive knowledge of digital marketing best practices, including landing page optimization, email marketing, social media and digital ads
Advanced understanding of performance metrics including Google Analytics, Google Search Console, email marketing KPIs, and social media analytics
Strong relationship building and customer service skills, with ability to set boundaries
Demonstrated history of excellent written and verbal executive communication
Highly dependable, uncommonly organized individual with a passion for digital marketing and team collaboration
Performance KPIs Client retention
Client growth and service expansion
Positive client feedback on experience, quality of work, and results
Consistent, measurable results in client campaigns
Deadlines and quality standards met consistently
Demonstration of KWSM Core Values
Benefits & Schedule KWSM operates on a 9/80 work schedule, with every other Friday off. We follow a hybrid schedule – 3 days in the office and 2 days at home. Benefits include health insurance, 401K, 3 weeks paid vacation, 11 paid holidays per year, and opportunities for internal promotion, mentoring, professional development, and leadership.
This is a full-time, salaried, in-office position. (Can be located in any KWSM office – CA, GA)
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