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Senior Legal Counsel (Commercial) - 12 month contract

Trustpilot, Inc., Hamburg, NY, United States


Senior Legal Counsel (Commercial) - 12 month contract Edinburgh, London We’re looking for an experienced Senior Legal Counsel to join our Commercial Legal team on a 12-month fixed term contract. This is a pivotal role for a seasoned commercial lawyer who thrives on complex negotiations, strategic thinking, and driving legal innovation at scale. You’ll be instrumental in supporting Trustpilot’s continued growth, working with enterprise clients, strategic partners, and key stakeholders while helping to shape our legal frameworks for the future.

Sitting at the intersection of law, business strategy, and operational excellence, this role offers the opportunity to make a significant impact on how we contract and partner globally. You’ll lead on high‑value, complex commercial agreements, mentor junior team members, and drive initiatives that enhance our legal operations and commercial processes.

If you’re a strategic thinker who can balance legal rigour with commercial pragmatism, enjoys tackling sophisticated legal challenges, and wants to help shape how a global platform scales its commercial relationships, we’d love to hear from you.

What you’ll be doing:

Lead complex commercial negotiations including enterprise customer agreements, strategic partnerships, and high-value supplier arrangements

Drive legal strategy and innovation by developing scalable frameworks, templates, and processes that support business growth while managing risk effectively

Act as senior advisor to commercial, partnership, procurement, and marketing teams, providing strategic legal guidance on business-critical initiatives

Mentor and develop junior legal team members, fostering a collaborative and high-performing team environment

Lead cross-functional projects including the development and enhancement of partnership programs, referral frameworks, and commercial product initiatives

Champion legal technology and process improvement to deliver efficient, innovative solutions for contracting at scale

Support business development by participating in key client meetings and submissions, RFP responses, and strategic partnership discussions

Collaborate globally with Commercial Legal colleagues based in other regions, and our wider Trust, Legal and Privacy teams to ensure consistency and best practice across Trustpilot’s international operations

Who you are:

Qualified to practice law in England & Wales or Scotland

5‑9 years of relevant post-qualified legal experience (PQE), with a strong background in commercial law gained in-house (preferably in the technology sector) or at a top‑tier law firm serving technology clients

Expertise in SaaS agreements, software licensing, data processing agreements (and related privacy compliance requirements), and complex technology transactions, including data licensing and strategic partnership relationships

Proven track record of leading high-stakes negotiations and managing sophisticated commercial relationships

Strong business acumen with the ability to provide commercially-focused legal advice that drives business outcomes

Excellent leadership and mentoring skills with experience developing junior colleagues

Outstanding communication and relationship-building abilities across all organisational levels

Fluency in English (written and spoken)

Experience across multiple jurisdictions, particularly in international technology markets

Background in marketplace, platform, or review/ratings businesses

Familiarity with AI, ML, or emerging technology legal frameworks

Experience with legal technology tools and contract lifecycle management systems

Additional language skills

What’s in it for you:

A range of flexible working options to dedicate time to what matters to you

Competitive compensation package + bonus

25 days holiday per year, increasing to 28 days after 2 years of employment

Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community

Rich learning and development opportunities supported through the Trustpilot Academy and Blinkist

Pension and life insurance

Health cash plan, online GP, 24/7, Employee Assistance Plan

Full access to Headspace, a popular mindfulness app to promote positive mental health

Paid parental leave

Season ticket loan and a cycle-to-work scheme

Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for

Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials.

Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more.

Independent financial advice and free standard professional mortgage broker advice

Talent acceleration programs: Fast-track your career with our tailored development programs designed to support growth at whatever stage of your career

We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We’re excited to hear about your experiences as well as how you will contribute to our working culture. So, even if you don’t feel you meet all the requirements, we’d still really like to hear from you!

Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust.

Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.

If you have a disability and would like to discuss any adjustments you might need either in submitting your application, or to the recruitment process more generally, please let us know by contacting our Talent Acquisition Team at talent.acquisition@trustpilot.com quoting the role you wish to apply for.

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