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Vice President Key Accounts, North America

BetterUp, Inc., Austin, TX, United States


Vice President, Key Accounts This pivotal role is responsible for orchestrating and driving the entire sales ecosystem of our most strategic accounts. The role combines new sales, account management, and customer success under a unified strategy, and is an individual contributor.

What you’ll do

New Sales Generation:

Drive acquisition of new business through effective sales strategies and executive-level selling. Identify and pursue growth opportunities in the market, staying ahead of industry trends.

Account Management:

Oversee and optimize account management processes to maximize customer satisfaction and retention. Work closely with the account management team to identify upsell and cross-sell opportunities.

Customer Success:

Champion customer success initiatives to ensure ongoing value delivery and strong client relationships. Implement feedback loops to continuously improve products/services based on customer input.

Executive Selling:

Personally engage in high-level executive selling to key clients and prospects. Build and maintain relationships with key stakeholders, becoming a trusted advisor to clients.

Cross-Functional Partnership:

Collaborate effectively with other departments, fostering strong cross-functional partnerships. Work closely with marketing, product, and operations to align strategies and optimize outcomes.

If you have some or all of the following, please apply

Minimum of 10 years of progressive experience in executive sales roles.

Proven track record of success in executive-level selling and leading high-performing sales teams.

Demonstrated experience in driving new sales, account management, and customer success within a complex, B2B environment.

Has led or participated in defining an innovative GTM motion (not just operating an established one).

Strong strategic thinking and analytical skills, with the ability to translate data into actionable insights.

Exceptional communication and interpersonal skills, with the ability to build and nurture relationships at all levels.

Ability to thrive in a fast‑paced, dynamic environment and adapt to changing priorities.

Bachelor's degree in Business, Sales, or a related field (MBA preferred).

Proven success in leading sales teams and driving revenue growth.

Benefits

Access to BetterUp coaching; one for you and one for a friend or family member.

A competitive compensation plan with opportunity for advancement.

Medical, dental, and vision insurance.

Flexible paid time off.

All federal/statutory holidays observed.

4 BetterUp Inner Workdays.

5 Volunteer Days to give back.

Learning and Development stipend.

Company wide Summer & Winter breaks.

Year‑round charitable contribution of your choice on behalf of BetterUp.

401(k) self contribution.

We are dedicated to building diverse teams that fuel an authentic workplace and sense of belonging for each and every employee. We encourage everyone interested in joining us to apply.

Equal Employment Opportunity Statement BetterUp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, sexual orientation, age, marital status, veteran status. In addition to federal law requirements, BetterUp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Compensation The base salary range for this role is:

$300,000

for all hub locations.

Protecting your privacy and treating your personal information with care is very important to us, and central to the entire BetterUp family. By submitting your application, you acknowledge that your personal information will be processed in accordance with our Applicant Privacy Notice. If you have any questions about the privacy of your personal information or your rights with regard to your personal information, please reach out to support@betterup.co.

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