Grant Intake Specialist
Volkert Inc., Mobile, AL, United States
We are currently searching for an experienced
Intake Specialist
to support our Program Management Group located in
Alabama . This is a hybrid/remote position with occasional travel as needed.
The Intake Specialist is responsible for managing applicant intake, eligibility screening, and documentation collection for participants in the federally funded program. This role serves as the primary point of contact for applicants and ensures all files are complete and ready for QA/QC review.
Responsibilities
Serve as a primary point of contact for applicants and stakeholders
Conduct initial intake and eligibility screening
Collect, review, and organize required documentation
Enter and maintain accurate data in program systems
Communicate with applicants to resolve missing or incomplete information
Maintain organized, audit-ready files
Coordinate with QA/QC staff to ensure timely file review and approval
Provide general program support as needed
Qualifications
Associate's or Bachelor's degree in a related field (or equivalent experience)
1-3 years of experience in intake, case management, customer service, or administrative support
Strong organizational and communication skills
Ability to manage multiple applicants/files simultaneously
Ability to pass a pre-employment drug screening to ensure a safe and productive work environment. (Volkert adheres to federal guidelines, which may include testing for substances such as marijuana. Please note that federal regulations may differ from state-specific guidelines)
Valid driver's license and a satisfactory motor vehicle report (MVR)
Preferred Qualifications
Experience with grant programs, healthcare intake, or public assistance programs
Familiarity with data management systems (e.g., Salesforce or similar)
Experience in a fast-paced, compliance-driven environment
Strong attention to detail and follow-through
Customer-focused mindset
Key Benefits
Employee Stock Ownership Plan (ESOP)
Medical, Dental, & Vision
401(k) retirement savings plan + employer matching
Paid Time Off (PTO) and holidays
Employer-Paid Life/AD&D insurance
Employer-Paid short-term disability and long-term disability
Wellness incentives
Student Debt Retirement Match
Additional voluntary benefits
EOE-Race/Sex/Vets/Disabled
Location: Alabama
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Intake Specialist
to support our Program Management Group located in
Alabama . This is a hybrid/remote position with occasional travel as needed.
The Intake Specialist is responsible for managing applicant intake, eligibility screening, and documentation collection for participants in the federally funded program. This role serves as the primary point of contact for applicants and ensures all files are complete and ready for QA/QC review.
Responsibilities
Serve as a primary point of contact for applicants and stakeholders
Conduct initial intake and eligibility screening
Collect, review, and organize required documentation
Enter and maintain accurate data in program systems
Communicate with applicants to resolve missing or incomplete information
Maintain organized, audit-ready files
Coordinate with QA/QC staff to ensure timely file review and approval
Provide general program support as needed
Qualifications
Associate's or Bachelor's degree in a related field (or equivalent experience)
1-3 years of experience in intake, case management, customer service, or administrative support
Strong organizational and communication skills
Ability to manage multiple applicants/files simultaneously
Ability to pass a pre-employment drug screening to ensure a safe and productive work environment. (Volkert adheres to federal guidelines, which may include testing for substances such as marijuana. Please note that federal regulations may differ from state-specific guidelines)
Valid driver's license and a satisfactory motor vehicle report (MVR)
Preferred Qualifications
Experience with grant programs, healthcare intake, or public assistance programs
Familiarity with data management systems (e.g., Salesforce or similar)
Experience in a fast-paced, compliance-driven environment
Strong attention to detail and follow-through
Customer-focused mindset
Key Benefits
Employee Stock Ownership Plan (ESOP)
Medical, Dental, & Vision
401(k) retirement savings plan + employer matching
Paid Time Off (PTO) and holidays
Employer-Paid Life/AD&D insurance
Employer-Paid short-term disability and long-term disability
Wellness incentives
Student Debt Retirement Match
Additional voluntary benefits
EOE-Race/Sex/Vets/Disabled
Location: Alabama
#J-18808-Ljbffr