Director, Business Intelligence
Charter Communications, Charlotte, NC, United States
Overview
Director, Business Intelligence (Multiple Openings) – Charlotte, NC. Develop and maintain the business intelligence (BI) portfolio and roadmap in coordination with key business owners and executives. Responsible for the successful implementation of BI technologies, systems, tools, architecture, processes, and business-driven information delivery strategies to expose overall customer experience with Charter's various business processes across the organization. Oversee data management and data governance within Charter developments teams and maintenance of BI best practices. Lead high-performing development and vertical leader team on recruiting, training, coaching and developing effective leaders and staff positioned on the bleeding edge of technologies, future performance, business trends, and best practices supporting customer journey.
Responsibilities
Develop and maintain the BI portfolio and roadmap in coordination with key business owners and executives.
Ensure successful implementation of BI technologies, systems, tools, architecture, processes, and information delivery strategies to expose customer experience across the organization.
Manage the BI portfolio and ensure business needs and goals are realized through discovery, analysis, and reporting on information assets.
Oversee the delivery team, including analysts and ETL/report developers, to ensure efficient and effective delivery of high-quality BI products aligned with business needs.
Manage budgets and processes within the BI function.
Complete monthly executive summaries of BI accomplishments, trends, and opportunities for data-driven applications to improve customer experience and business efficiency through automation and machine learning.
Lead data management and data governance within Charter development teams and maintain BI best practices.
Recruit, train, coach, and develop leaders and staff to stay aligned with future technologies, performance, and best practices supporting the customer journey.
Qualifications
Bachelor's Degree in Information Technology, Computer Science, Computer Engineering, Electrical Engineering or a related field.
10 years of experience leveraging Business Intelligence, Data Analytics, and Spatial Analytics to identify, develop, and create new strategic business opportunities.
10 years of experience utilizing MicroStrategy Developer, MicroStrategy Architect, and MicroStrategy Workstation to analyze large amounts of data.
8 years of experience leading and managing a team of at least three members within a business operations environment.
5 years of experience leading and delivering complex BI technology engagements with team members in various locations.
5 years of experience developing queries to build and analyze data sets using AWS Redshift Platform.
4 years of experience utilizing ESRI Geo-Spatial Analytics platform to perform functions including geospatial layers, creating spatial mapping applications, or performing spatial intersect analysis.
Additional information Hybrid arrangement is available.
EEO: Charter Communications is an Equal Opportunity Employer, including job seekers with disabilities and veterans. An applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
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Director, Business Intelligence (Multiple Openings) – Charlotte, NC. Develop and maintain the business intelligence (BI) portfolio and roadmap in coordination with key business owners and executives. Responsible for the successful implementation of BI technologies, systems, tools, architecture, processes, and business-driven information delivery strategies to expose overall customer experience with Charter's various business processes across the organization. Oversee data management and data governance within Charter developments teams and maintenance of BI best practices. Lead high-performing development and vertical leader team on recruiting, training, coaching and developing effective leaders and staff positioned on the bleeding edge of technologies, future performance, business trends, and best practices supporting customer journey.
Responsibilities
Develop and maintain the BI portfolio and roadmap in coordination with key business owners and executives.
Ensure successful implementation of BI technologies, systems, tools, architecture, processes, and information delivery strategies to expose customer experience across the organization.
Manage the BI portfolio and ensure business needs and goals are realized through discovery, analysis, and reporting on information assets.
Oversee the delivery team, including analysts and ETL/report developers, to ensure efficient and effective delivery of high-quality BI products aligned with business needs.
Manage budgets and processes within the BI function.
Complete monthly executive summaries of BI accomplishments, trends, and opportunities for data-driven applications to improve customer experience and business efficiency through automation and machine learning.
Lead data management and data governance within Charter development teams and maintain BI best practices.
Recruit, train, coach, and develop leaders and staff to stay aligned with future technologies, performance, and best practices supporting the customer journey.
Qualifications
Bachelor's Degree in Information Technology, Computer Science, Computer Engineering, Electrical Engineering or a related field.
10 years of experience leveraging Business Intelligence, Data Analytics, and Spatial Analytics to identify, develop, and create new strategic business opportunities.
10 years of experience utilizing MicroStrategy Developer, MicroStrategy Architect, and MicroStrategy Workstation to analyze large amounts of data.
8 years of experience leading and managing a team of at least three members within a business operations environment.
5 years of experience leading and delivering complex BI technology engagements with team members in various locations.
5 years of experience developing queries to build and analyze data sets using AWS Redshift Platform.
4 years of experience utilizing ESRI Geo-Spatial Analytics platform to perform functions including geospatial layers, creating spatial mapping applications, or performing spatial intersect analysis.
Additional information Hybrid arrangement is available.
EEO: Charter Communications is an Equal Opportunity Employer, including job seekers with disabilities and veterans. An applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
#J-18808-Ljbffr