Senior Director, Optum Workforce Management and Planning - Remote
UnitedHealth Group, Eden Prairie, MN, United States
Overview
UnitedHealth Group is a health care and well-being company focused on improving health outcomes. The organization comprises UnitedHealthcare and Optum, working to build a better health system. The Enterprise Workforce Management & Planning function plays a key role in enabling impact. Optum seeks a strategic and execution-focused Senior Director of Enterprise Workforce Management & Planning to build and operationalize a centralized workforce management capability across the enterprise. Today, workforce planning practices exist across multiple Optum businesses but are largely decentralized. This role will lead the design, implementation, and scaling of enterprise workforce planning frameworks, governance processes, and analytics capabilities. The Senior Director will partner with Finance, Human Resources, Talent Acquisition, and business leaders to improve workforce planning discipline, enhance headcount governance, and enable more effective talent mobility. This role aims to shift Optum from reactive adjustments to proactive, data-driven workforce planning, improving business outcomes and employee experience. Remote work is available from anywhere in the U.S. For hires in Minneapolis or Washington, DC, in-office work is required a minimum of four days per week. Primary Responsibilities
Enterprise Workforce Planning & Execution
Support the development and execution of an enterprise-wide workforce management and planning strategy Design and implement workforce planning frameworks, processes, and tools across business units Drive adoption of standardized practices for headcount planning, demand forecasting, and workforce analytics
Headcount Governance & Financial Alignment
Lead execution of enterprise headcount governance processes, including requisition review and approval frameworks Partner with Finance to ensure workforce plans align with budget targets and financial forecasts Reduce inefficiencies in hiring practices by improving planning rigor and governance Establish processes that ensure hiring decisions are data-driven and aligned to enterprise priorities
Workforce Optimization & Talent Mobility
Build and scale processes that align talent supply with demand across business units Support internal mobility and redeployment strategies to minimize workforce disruption Improve coordination across the enterprise to reduce scenarios where one area downsizes while another hires for similar skill sets Enhance the speed and effectiveness of workforce redeployment efforts
Workforce Analytics & Insights
Develop and operationalize enterprise workforce analytics and reporting capabilities Deliver insights on headcount trends, hiring demand, attrition, and skill gaps to inform business decisions Partner with HR and Finance to improve forecasting accuracy and workforce visibility
Operating Model & Governance
Define and implement a consistent workforce planning operating model across Optum Facilitate cross-functional alignment across People Team, Finance, Talent Acquisition, and business leaders Support governance forums and decision-making processes related to workforce planning
Employee Experience & Change Management
Improve the employee experience during workforce transitions, including redeployment and internal mobility Support change management efforts to move toward a centralized, enterprise workforce planning model Promote a culture of proactive workforce planning and talent mobility
Workforce Planning Metrics & Accountability
Workforce Plan Accuracy: variance between planned and actual headcount Adoption of Workforce Planning Frameworks: share of business units using standardized planning processes Forecast Accuracy: improvement in predicting hiring demand and workforce needs Qualifications
Required
10+ years of experience in workforce planning, HR strategy, operations, or related fields Experience leading large-scale, cross-functional initiatives in complex organizations Experience with workforce analytics, headcount planning, or organizational design Strong partnership with Finance, HR, and business leadership
Preferred
Experience in healthcare or large, highly matrixed organizations Familiarity with workforce planning tools and analytics platforms Background in HR transformation, workforce planning, or enterprise operations
Additional Information
All employees working remotely will be required to adhere to UnitedHealth Group\'s Telecommuter Policy Pay is based on factors including local labor markets, education, work experience, and certifications. In addition to salary, benefits include a comprehensive benefits package, incentive and recognition programs, equity stock purchase, and 401k contributions (eligibility requirements apply). The salary range for this role is $159,300 to $273,200 annually based on full-time employment. The company complies with all applicable minimum wage laws. Application Deadline: This posting will be active for a minimum of 2 business days or until a sufficient candidate pool is collected. The posting may close early due to volume of applicants. EEO statements: UnitedHealth Group is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, veteran status, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace; candidates are required to pass a drug test before beginning employment.
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UnitedHealth Group is a health care and well-being company focused on improving health outcomes. The organization comprises UnitedHealthcare and Optum, working to build a better health system. The Enterprise Workforce Management & Planning function plays a key role in enabling impact. Optum seeks a strategic and execution-focused Senior Director of Enterprise Workforce Management & Planning to build and operationalize a centralized workforce management capability across the enterprise. Today, workforce planning practices exist across multiple Optum businesses but are largely decentralized. This role will lead the design, implementation, and scaling of enterprise workforce planning frameworks, governance processes, and analytics capabilities. The Senior Director will partner with Finance, Human Resources, Talent Acquisition, and business leaders to improve workforce planning discipline, enhance headcount governance, and enable more effective talent mobility. This role aims to shift Optum from reactive adjustments to proactive, data-driven workforce planning, improving business outcomes and employee experience. Remote work is available from anywhere in the U.S. For hires in Minneapolis or Washington, DC, in-office work is required a minimum of four days per week. Primary Responsibilities
Enterprise Workforce Planning & Execution
Support the development and execution of an enterprise-wide workforce management and planning strategy Design and implement workforce planning frameworks, processes, and tools across business units Drive adoption of standardized practices for headcount planning, demand forecasting, and workforce analytics
Headcount Governance & Financial Alignment
Lead execution of enterprise headcount governance processes, including requisition review and approval frameworks Partner with Finance to ensure workforce plans align with budget targets and financial forecasts Reduce inefficiencies in hiring practices by improving planning rigor and governance Establish processes that ensure hiring decisions are data-driven and aligned to enterprise priorities
Workforce Optimization & Talent Mobility
Build and scale processes that align talent supply with demand across business units Support internal mobility and redeployment strategies to minimize workforce disruption Improve coordination across the enterprise to reduce scenarios where one area downsizes while another hires for similar skill sets Enhance the speed and effectiveness of workforce redeployment efforts
Workforce Analytics & Insights
Develop and operationalize enterprise workforce analytics and reporting capabilities Deliver insights on headcount trends, hiring demand, attrition, and skill gaps to inform business decisions Partner with HR and Finance to improve forecasting accuracy and workforce visibility
Operating Model & Governance
Define and implement a consistent workforce planning operating model across Optum Facilitate cross-functional alignment across People Team, Finance, Talent Acquisition, and business leaders Support governance forums and decision-making processes related to workforce planning
Employee Experience & Change Management
Improve the employee experience during workforce transitions, including redeployment and internal mobility Support change management efforts to move toward a centralized, enterprise workforce planning model Promote a culture of proactive workforce planning and talent mobility
Workforce Planning Metrics & Accountability
Workforce Plan Accuracy: variance between planned and actual headcount Adoption of Workforce Planning Frameworks: share of business units using standardized planning processes Forecast Accuracy: improvement in predicting hiring demand and workforce needs Qualifications
Required
10+ years of experience in workforce planning, HR strategy, operations, or related fields Experience leading large-scale, cross-functional initiatives in complex organizations Experience with workforce analytics, headcount planning, or organizational design Strong partnership with Finance, HR, and business leadership
Preferred
Experience in healthcare or large, highly matrixed organizations Familiarity with workforce planning tools and analytics platforms Background in HR transformation, workforce planning, or enterprise operations
Additional Information
All employees working remotely will be required to adhere to UnitedHealth Group\'s Telecommuter Policy Pay is based on factors including local labor markets, education, work experience, and certifications. In addition to salary, benefits include a comprehensive benefits package, incentive and recognition programs, equity stock purchase, and 401k contributions (eligibility requirements apply). The salary range for this role is $159,300 to $273,200 annually based on full-time employment. The company complies with all applicable minimum wage laws. Application Deadline: This posting will be active for a minimum of 2 business days or until a sufficient candidate pool is collected. The posting may close early due to volume of applicants. EEO statements: UnitedHealth Group is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, veteran status, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace; candidates are required to pass a drug test before beginning employment.
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