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MORTGAGE LOAN CLOSER II

Fox Communities Credit Union, Appleton, WI, United States


We currently have a career opportunity for a full-time Mortgage Loan Closer II based out of our corporate office (Enterprise) in Appleton! After initial onboarding onsite, this position could have the opportunity for hybrid (3+ days onsite/week, 2 remote) work consideration. However, candidates must reside in Wisconsin to be considered.

The Mortgage Loan Closer II assists members and Fox Mortgage Loan Originators with their Real Estate Loan applications, completing closing documents and other loan‑closing related functions to ensure a superior member experience. This role also backs up fellow Closing team members with pipeline management while they are out of the office.

Job Responsibilities

Promoting and upholding the Fox Purpose, Mission, Vision, and Values

Preparing mortgage closing documents for a variety of Credit Union loan products including but not limited to home equity products, purchase, refinance, and construction transactions

Validating loan application information for accuracy and ensuring closing deadlines are met

Completing necessary TRID documentation to provide to members, Mortgage Loan Originators, and third‑party vendors thoroughly and accurately prior to closing

Preparing loan files for booking to Credit Union Core system

Interacting professionally with internal and external members, Mortgage Loan Originators, real estate agents, and outside third‑party associated vendors to obtain necessary documentation, communicate clear expectations, details of the loan file, or troubleshoot items in a timely manner

Assisting with training team members on Mortgage Loan Closer duties as needed

Qualifications

Three to five years of similar or related experience

Knowledge of credit union products and service is a plus

Excellent attention to detail, written and communication skills

Strong time management, prioritization, and organization skills

Ability to successfully resolve conflict and problem solve

Ability to work independently to organize and prioritize tasks, manage time to meet deadlines, understand potential issues, and steps to resolve

Proficient in Microsoft Office Suite

Hours of this position: 40 hrs./wk. Mon. – Fri. 8am-5pm

Fox Communities Credit Union is an over $3 billion in assets community‑based credit union serving more than 130,000 members at over 20 locations. We take pride in being a progressive, member‑owned, full service financial institution dedicated to serving the community.

Benefits We offer a great team environment, competitive salary and an excellent benefit package which includes medical, dental, vision, life, short term and long‑term disability insurance, 401k (Roth and Traditional), which includes company contributions including match, paid time off and caregiver leave! As part of our commitment to the communities we serve we also offer all team members Paid Volunteer Time Off!

Equal Opportunity Employer of Protected Veterans, and Individuals with Disabilities.

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