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Director of Housekeeping

Four Seasons Hotels and Resorts, Miami Beach, FL, United States


About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, push ourselves to new heights, and treat each other with the same respect we expect. Our team members around the world create amazing experiences for guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver exceptional guest experiences is through a world‑class employee experience and company culture.

About the location: Oceanfront elegance within an iconic social club setting. From the moment it first opened its doors on New Year’s Eve 1930, The Surf Club has hosted history. Here you will find Four Seasons Hotel at The Surf Club—a beachside hotel in the Miami Beaches near Sunny Isles that brings a new era of luxury, celebrated dining, and a world‑class spa to its Surfside shores.

The Hotel and Residences Four Seasons Hotel and Residences at The Surf Club sits on nine acres of oceanfront gardens, palm stands, and pathways. Designed by Pritzker Prize–winning architect Richard Meier, two transparent 12‑story residential buildings and an intimate 77‑room hotel with interiors by Parisian designer Joseph Dirand incorporate the historic 1930 Russell Pancoast‑designed Surf Club, preserving its legendary past. The hotel blends luxury and Four Seasons service with understated seaside elegance, catering to guests and residents’ every whim.

Qualifications & Skills

The Director of Housekeeping ensures that guest accommodation and all front‑ and back‑of‑house areas are maintained in spotless condition at all times.

They oversee the hotel’s laundry and valet services.

The primary responsibility is to meet Four Seasons standards through effective training and management of the housekeeping team, controlling labor and costs without compromising quality, and coordinating with all other departments.

Applicants should be passionate, motivated leaders with excellent presentation and interpersonal skills.

A demonstrated ability to lead a multicultural team, solid business acumen, and a passion for service are essential.

Applicants must have three to five years’ experience in diverse operational rooms‑division management positions.

A college degree in hotel management, business administration, or equivalent experience is recommended.

Some travel may be required for training, conferences, and special events.

Benefits Enjoyable to Four Seasons Surf Club Employees

Energizing employee culture that encourages authenticity.

Comprehensive learning and development programs.

Inclusive and diverse employee engagement events year‑round.

Exclusive discount and travel programs with Four Seasons.

Competitive wages and complimentary medical, vision, and dental insurance for qualifying employees.

And much more.

What to Expect

Competitive salary and wages.

Medical, dental, and vision insurance.

401(k) retirement plan.

Complimentary parking.

Paid time off and holiday pay.

Excellent training and development opportunities.

Complimentary accommodations at other Four Seasons Hotels and Resorts.

Complimentary dry cleaning for employee uniforms and meals, among other benefits.

Candidate Eligibility Candidates must have valid work authorization for the U.S.

Equal Opportunity Employer Statement Four Seasons is an Equal Opportunity, affirmative action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the EEOC poster, please visit https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf.

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