Senior Design Director: User Experience & Service Innovation Job at American Exp

A global travel management company is seeking a Senior Design Director. This role will lead transformative design strategies and champion user-centered solutions to enhance customer experiences. You will drive innovative service design for both B2B and B2C applications, ensuring the team meets high standards while balancing collaboration with stakeholders. The ideal candidate has over 10 years of experience, including senior leadership roles, and a strong portfolio in service design.
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