Senior Design Director: User Experience & Service Innovation Job at American Exp

A global travel management company is seeking a Senior Design Director in Chicago, Illinois. This role involves leading transformative design strategies to enhance customer experience and operational efficiency. The ideal candidate will possess over 10 years of design experience, with significant leadership roles, advocating for user-centered design and innovative solutions. Responsibilities include developing comprehensive service design strategies, facilitating workshops, and driving design innovation across various platforms. This position offers a competitive salary range of $130,200 to $241,800, along with discretionary bonuses and comprehensive benefits. #J-18808-Ljbffr