Property Manager
KW PROPERTY MANAGEMENT AND CONSULTING, Miami, FL, United States
This position provides management, direction, and leadership to ensure the property is maintained and operated in accordance with KWPM objectives. Property Managers are certified and licensed by the State of Florida for Community Property Manager (CAM).
Responsibilities
Act as the key liaison between the client, KW Property Management, and internal support staff, projecting a professional and competent image.
Manage all functions of the community, working closely with the Association Board of Directors and/or the Developer to operate the community and solve community problems.
Accommodate individuals with disabilities as required for essential functions.
Maintain a positive, professional, and client‑oriented attitude toward coworkers, residents, owners, clients, and the public through all communication channels.
Serve as the primary coordinator on assigned properties to ensure all contractual property‑management obligations are met and exceeded.
Prepare the annual budget for the association.
Analyze and distribute monthly financial statements, including operating variances from budget, cash management, and strategies for receivables collection.
Maintain complete and accurate property files and records in accordance with department systems, emphasizing documentation for future reference.
Supervise on‑site team members, develop specifications, evaluate service needs and performance, and motivate staff to work as a team while ensuring compliance with safety standards.
Build and maintain collaborative relationships between departments, coworkers, and project team members; prepare for and, when necessary, chair team meetings.
Acquire and maintain current knowledge of state and regulatory agency statutes and each client’s community documents, policies, and procedures.
Initiate contact with new resident representatives to coordinate move‑in processes, provide orientation, and review building rules and regulations.
Set and uphold the highest standards of performance, following up personally to confirm service delivery.
Respond to phone calls and correspondence in a timely and professional manner.
Maintain professional relationships with the Board of Directors, Unit Owners, and vendors.
Run Board of Directors meetings when necessary, following Robert’s Rules of Order.
Create management reports that update on administrative items, financial overviews, property conditions, project progress, and provide clear recommendations.
Prepare professional presentations of reports, action plans, budgets, bid analysis, and more.
Support KWPM’s GREAT values, philosophy, goals, and policies.
Organize time effectively to balance multiple projects.
Attend monthly Manager’s meetings.
Upload and update all documents in the management support systems.
Monitor and negotiate contracts, ensuring vendors provide the requisite insurance, licenses, and documentation.
Maintain accurate records, files, and communication pertinent to the association office.
Update association communications regularly, including menu boards, newsletters, and the association website.
Process violations, work orders, architectural control applications, lease applications, and sale applications on a monthly basis.
Monitor assets, cash balances, and fund availability for projects; manage cash flow for capital improvement.
Monitor aging reports, initiate timely legal action, and update collection modules.
Keep equipment maintenance logs, inventory, and preventive maintenance manuals current.
Qualifications
Three (3) years of experience as a Community Property Manager managing community operations, staff, and service contracts.
High school diploma required; college degree preferred.
Strong working knowledge of customer service principles and practices.
Ability to read, analyze, and interpret technical procedures, leases, regulations, or documents with similar complexity.
Proficiency in Microsoft Office applications.
Florida Community Property Manager (CAM) license.
Valid Florida driver’s license.
Willingness to work extended periods, including nights and weekends, as needed.
Ability to react promptly to and address emergency situations.
Some locations may require bilingual fluency in English and Spanish.
Excellent communication proficiency.
Strong business acumen.
Customer/client focus.
Decision‑making ability.
Financial management skills.
Results‑driven mindset.
Other Details
Work Environment: Professional office environment using standard equipment such as computers, phones, fax machines, etc.
Physical Demands: Requires walking, standing, reaching, and daily property walk‑throughs including stair climbing.
Position Type: Full‑time exempt, Monday through Friday; business hours determined by client’s needs.
Travel: Local travel to attend training and meetings as needed.
Other Duties: Duties, responsibilities, and activities may change at any time without notice.
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Responsibilities
Act as the key liaison between the client, KW Property Management, and internal support staff, projecting a professional and competent image.
Manage all functions of the community, working closely with the Association Board of Directors and/or the Developer to operate the community and solve community problems.
Accommodate individuals with disabilities as required for essential functions.
Maintain a positive, professional, and client‑oriented attitude toward coworkers, residents, owners, clients, and the public through all communication channels.
Serve as the primary coordinator on assigned properties to ensure all contractual property‑management obligations are met and exceeded.
Prepare the annual budget for the association.
Analyze and distribute monthly financial statements, including operating variances from budget, cash management, and strategies for receivables collection.
Maintain complete and accurate property files and records in accordance with department systems, emphasizing documentation for future reference.
Supervise on‑site team members, develop specifications, evaluate service needs and performance, and motivate staff to work as a team while ensuring compliance with safety standards.
Build and maintain collaborative relationships between departments, coworkers, and project team members; prepare for and, when necessary, chair team meetings.
Acquire and maintain current knowledge of state and regulatory agency statutes and each client’s community documents, policies, and procedures.
Initiate contact with new resident representatives to coordinate move‑in processes, provide orientation, and review building rules and regulations.
Set and uphold the highest standards of performance, following up personally to confirm service delivery.
Respond to phone calls and correspondence in a timely and professional manner.
Maintain professional relationships with the Board of Directors, Unit Owners, and vendors.
Run Board of Directors meetings when necessary, following Robert’s Rules of Order.
Create management reports that update on administrative items, financial overviews, property conditions, project progress, and provide clear recommendations.
Prepare professional presentations of reports, action plans, budgets, bid analysis, and more.
Support KWPM’s GREAT values, philosophy, goals, and policies.
Organize time effectively to balance multiple projects.
Attend monthly Manager’s meetings.
Upload and update all documents in the management support systems.
Monitor and negotiate contracts, ensuring vendors provide the requisite insurance, licenses, and documentation.
Maintain accurate records, files, and communication pertinent to the association office.
Update association communications regularly, including menu boards, newsletters, and the association website.
Process violations, work orders, architectural control applications, lease applications, and sale applications on a monthly basis.
Monitor assets, cash balances, and fund availability for projects; manage cash flow for capital improvement.
Monitor aging reports, initiate timely legal action, and update collection modules.
Keep equipment maintenance logs, inventory, and preventive maintenance manuals current.
Qualifications
Three (3) years of experience as a Community Property Manager managing community operations, staff, and service contracts.
High school diploma required; college degree preferred.
Strong working knowledge of customer service principles and practices.
Ability to read, analyze, and interpret technical procedures, leases, regulations, or documents with similar complexity.
Proficiency in Microsoft Office applications.
Florida Community Property Manager (CAM) license.
Valid Florida driver’s license.
Willingness to work extended periods, including nights and weekends, as needed.
Ability to react promptly to and address emergency situations.
Some locations may require bilingual fluency in English and Spanish.
Excellent communication proficiency.
Strong business acumen.
Customer/client focus.
Decision‑making ability.
Financial management skills.
Results‑driven mindset.
Other Details
Work Environment: Professional office environment using standard equipment such as computers, phones, fax machines, etc.
Physical Demands: Requires walking, standing, reaching, and daily property walk‑throughs including stair climbing.
Position Type: Full‑time exempt, Monday through Friday; business hours determined by client’s needs.
Travel: Local travel to attend training and meetings as needed.
Other Duties: Duties, responsibilities, and activities may change at any time without notice.
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