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Copy Center/Mailroom Associate

Pacific Office Automation Inc., Seattle, WA, United States


Pacific Office Automation (POA) is the largest independently owned office technology dealer in the United States. Since 1976, we’ve expanded to 30+ branches across 11 western states.

Position Pacific Office Automation is seeking candidates for this position as a Copy Center / Mailroom Associate in Seattle, WA. This critically important position is responsible for providing daily production support for all of our on-site Digital Imaging Copy, Print, and Mail operations. A high level of client satisfaction must be maintained by responding quickly and effectively to the client's needs. The Print/Mail Operations Associate continually seeks to improve the operations of support service; analyzing the current systems and implementing sound practices according to POA's Standards of Operational Excellence.

Job Duties

Provide outstanding customer service at all times

Commitment to providing high-quality copy and print production skills and competencies

Serves as a liaison between POA and the client's administration

Demonstrate proficiency in explaining all products, services, turnaround times, delivery schedules, and guarantees to the clients

Maintain all records and compliance on security and confidentiality of client materials

Maintains a facility that is organized and meets tour quality standards at all times

Comply with POA policy that any information seen during the copy process is strictly confidential and is never to leave the support center and never to be talked about to anyone

Directs in the orientation of client personnel to POA's method of operation within the location

Display high ethical standard, integrity, work ethic, and loyalty

Scan, copy, and organize Admission documents and save to a shared drive

Sort and deliver mail/packages to corresponding departments

Clean/organize/stock lunchroom and restroom when needed

Set up, tear down, and make sure recycling bins are emptied of all conference rooms throughout the building

Requirements

Must hold a valid driver's license

Working knowledge of Microsoft products pertaining to the specific position including but not limited to Outlook, Word, and Excel.

Knowledge of production print and finishing/bindery equipment; utilization of typical office services equipment and technology strongly preferred

Be personable, articulate, knowledgeable, and professional in presenting oneself in a professional setting

Ability to learn skills quickly

Flexibility in dealing with simultaneous projects- demonstrated ability to multi-task a must

Ability to lift or move 40 lbs. or greater

Ability to walk, bend, kneel, stand, and/or sit for an extended period of time

Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc)

Strong initiative required; ability to work independently with minimal direct supervision

Schedule is M-F

Advancement and growth into leadership roles

DOE: $21.30-23/HR

Benefits

Medical/Dental/Vision/Life insurance plans

Matched 401k

FSA/HSA Programs

Our Commitment to Diversity and Inclusion Pacific Office Automation is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law. We celebrate our employees’ differences because we know that diversity makes us stronger.

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