Director Human Resources Resolute Health Hospital
Tenet Healthcare, New Braunfels, TX, United States
Job Summary
COMPANY BACKGROUND:
Tenet Healthcare Corporation (NYSE: THC) is a diversified healthcare services company headquartered in Dallas with more than 100,000 employees. Through an expansive care network that includes United Surgical Partners International, we operate 60 hospitals and approximately 460 other healthcare facilities, including surgical hospitals, ambulatory surgery centers, imaging centers, and other care sites and clinics. We also operate Conifer Health Solutions, which provides revenue cycle management and value‑based care services to hospitals, health systems, physician practices, employers, and other clients. Across the Tenet enterprise, we are united by our mission to deliver quality, compassionate care in the communities we serve. For more information, please visit www.tenethealth.com.
MARKET SUMMARY:
Northeast Baptist Hospital:
At Northeast Baptist Hospital, we have been providing compassionate, expert care to our San Antonio neighbors since 1970. As a state‑of‑the‑art 371‑bed acute care hospital, we offer extraordinary cardiovascular programs, advanced surgery options and a variety of specialty centers that specifically meet our patients’ healthcare needs and more. Northeast Baptist has also established a comprehensive destination medicine program centered on value‑based care delivery.
Primary Service Lines at Northeast Baptist include:
Cardiovascular
Neuroscience
Orthopedics
General Surgery
Oncology
https://www.baptisthealthsystem.com/locations/detail
ortheast-baptist-hospital
Resolute Health Hospital:
Situated on 56 acres just off I‑35 in New Braunfels, Texas, our 365,000‑square‑foot, full‑service hospital features 128 beds and provides a full range of services.
Primary Service Lines at Resolute Health Hospital include:
Cardiovascular
Women’s Services
Orthopedics
General Surgery
https://www.resolutehealth.com/
The Hospital Human Resources Director (HRD) is responsible for strategic workforce plan, as well as the day‑to‑day HR Operations within a hospital. He/she focuses on the acquisition, development and culture of the best talent, critical drivers to achieve Tenet’s goal of becoming the best place to work in health care. The HRD proactively works with hospital leadership to manage the people metrics with the expected outcomes of minimal turnover, effectively managed SWB expense, high employee engagement, high quality patient care, and excellent experiences for all patients, visitors, physicians and employees.
Responsibilities FUNCTIONAL EXPECTATIONS & REQUIREMENTS:
RESPONSIBILITY/STANDARDS OF PERFORMANCE:
Develop and execute HR strategies, programs and initiatives that directly align with the hospital business plans and strategies.
Champion the journey toward the “best place to work in health care” by fostering a high‑performance culture focus that delivers high quality patient care and excellent patient experience.
Be a valuable business partner and high performing member of the Hospital A‑Team, including problem‑solving, decision support and leadership development.
Deliver core HR services including recruiting, employee relations, employee health/safety, employee learning/development, and HR legal/regulatory compliance.
Drive efficiency in overall HR operations, including implementation of HR enterprise services, oversight of salary/wages/benefits (e.g., labor standards/staffing, contract labor, overtime, premium pay), and performance on HR operations scorecard/metrics.
Design and implement a one to three‑ and three‑to‑seven‑year workforce plan based on local and national trends and projections.
Responsible for day‑to‑day operations that drive low turnover, high retention, and efficient SWB within the hospital to include:
Deliver sound selection, onboarding, and orientation activities to create positive new employment experience and reduce first‑year turnover.
Foster high employee engagement through the development of strong HR programs and team execution of engagement action plans.
Establish effective employee recognition programs.
Deliver timely and informative internal communications to employees.
Oversee overall pay and labor staffing seeking opportunities to improve productivity.
Deliver on HR KPIs and metrics.
Responsible for day‑to‑day operations that minimize and mitigate employer risk to include:
Ensure compliance with all HR regulatory requirements, employment law, and Joint Commission HR standards.
Respond to EEO complaints and prepare position statements.
Facilitate the company’s defined FTP process.
Direct overall employee health and occupational safety with significant input from the employee Health Nurse, Nursing, Infection Control, and Infectious Disease to ensure that employees have confidence that they are provided a safe workplace.
Ensure proper planning, response and reporting to the following agencies with respect to employee health and occupational safety: Joint Commission, OSHA, CDC, and other federal, state, and local agencies.
Responsible for strategic workforce planning for the hospital to include:
Project workforce gaps considering current staff, local labor market, and national healthcare statistics, trends, and projections.
Develop workforce strategies, including full‑time/part‑time/per diem mix, staffing models, and education strategies/partnerships to prepare workforce for the future.
Participate and execute on Tenet‑wide leadership development programs including talent mapping, succession planning, emerging talent programs, leadership academies, and other Tenet leadership development programs.
Implement Tenet HR enterprise shared services.
Deliver leadership education and development, inclusive of transitional leadership training, general leadership effectiveness, diversity and inclusion, and labor relations and employee relations.
ORGANIZATIONAL LEADERSHIP - EXPECTATIONS & REQUIREMENTS:
Use Astute Judgment
Collaborates with corporate, regional and A‑Team members to achieve business results and shares best practices and successes with others.
Viewed as an HR advisor and expert with ability to influence decisions of others; trusted confidante to CEO.
Considers impact of HR decisions on the rest of the organization and communicates across the organization to create awareness and gain support for HR decisions.
Provides leadership in building loyalty, trust and commitment throughout the organization.
Uses critical thinking and influencing skills to create organizational harmony when confronting divergent positions.
Demonstrates business acumen when managing competing priorities.
Develop Organizational Talent
Participates in workforce planning to ensure an adequate, competent and productive workforce.
Leads talent management strategies, including recruitment, retention and succession planning.
Effectively leads pre‑boarding, onboarding, orientation and assimilation process for new employees.
Leads goal setting and performance review process, conducts needs assessments and develops training and development programs.
Acts as effective coach and mentor to HR staff and leaders/staff outside HR.
Aligns the Organization
Attends and contributes to facility business planning process; ensures that the business plan aligns with the people plan.
Creates, defends and implements creative/innovative cost‑reduction strategies for the workforce.
Provides global outlook on decisions and aligns with facility business plans when managing competing priorities.
Provides timely responses to corporate and regional leadership, ensuring timetables are consistently met.
Optimize Execution
Consistent and timely administration and communication of policies, regulations and legal mandates.
Actively participates in and executes acquisitions and divestitures; HR lead for the facility in manpower planning, benefit and compensation transitions.
Completes and communicates final investigative results of ER/Labor relations or EAL complaints within 48 hours of receipt.
Collaborates with compensation and benefits to implement timely and effective compensation and benefit policies and programs.
Collaborates with legal and ethics/compliance departments on enforcement of policies and procedures and on internal and external audits.
Drive Organizational Success
Strategically develops and executes creative initiatives to increase participation in the annual employee engagement survey.
Actively works to improve the delivery and execution of HR programs and processes.
Understands and articulates HR policy, procedures and protocols and is able to defend and support organization’s position.
Works with A‑Team members to collaborate and deliver cross‑functional programs and processes.
Leads and is held accountable for the “People Pillar” initiatives for the facility.
Qualifications CANDIDATE EXPERIENCE, ATTRIBUTES AND EDUCATION REQUIREMENTS:
Experience of at least 5 to 7 years in a top HR leadership position.
Hospital experience required.
Demonstrated track record of driving high organizational performance and high employee engagement.
Professional Attributes
A solid strategic thinker, with strong operational focus, good judgment and detail‑oriented perspective.
A well organized, decisive and self‑directed individual with a strong ability to develop an organizational culture that fosters teamwork.
Excellent work organization skills, ability to appropriately set priorities, and manage multiple demands.
The ability to communicate effectively with diverse groups and to deliver high quality written and verbal presentations.
Must listen actively, encourage input from others, and coach and correct constructively to improve the performance of team members.
Provide clear directions and maintain an ongoing dialogue with employees to ensure continual progress.
Interpersonally savvy, relating well to diverse groups of people and building rapport.
Excellent at team building and motivating people, skilled at accomplishing goals through others, and proficient at being a teacher, mentor and coach.
Ability to earn the trust of co‑workers and put the organization’s interest above oneself.
Personal Attributes
A high‑energy individual with a strong work ethic and high expectations for performance.
Values employees at all levels, treating all with dignity and respect, an individual who relates easily to people from all walks of life.
Self‑confident and assured with a balanced ego.
Individual of highest personal and professional integrity, principles, and knowledge, earning respect and support when making difficult decisions.
Individual with a contagious passion for work.
Education/Certifications
BS degree in Business, HR Management or related field strongly recommended.
Master’s degree or SPHR preferred.
Compensation
A competitive compensation program will be tailored to the selected candidate. Base salary will be supplemented by a performance bonus and comprehensive, well‑rounded benefits program, which includes relocation assistance.
Travel
Limited travel. Ability to travel in market required. Selected candidate will be required to pass a Motor Vehicle Records check.
Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship. Tenet participates in the E‑Verify program. Follow the link below for additional information. E‑Verify: http://www.uscis.gov/e-verify The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations.
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Tenet Healthcare Corporation (NYSE: THC) is a diversified healthcare services company headquartered in Dallas with more than 100,000 employees. Through an expansive care network that includes United Surgical Partners International, we operate 60 hospitals and approximately 460 other healthcare facilities, including surgical hospitals, ambulatory surgery centers, imaging centers, and other care sites and clinics. We also operate Conifer Health Solutions, which provides revenue cycle management and value‑based care services to hospitals, health systems, physician practices, employers, and other clients. Across the Tenet enterprise, we are united by our mission to deliver quality, compassionate care in the communities we serve. For more information, please visit www.tenethealth.com.
MARKET SUMMARY:
Northeast Baptist Hospital:
At Northeast Baptist Hospital, we have been providing compassionate, expert care to our San Antonio neighbors since 1970. As a state‑of‑the‑art 371‑bed acute care hospital, we offer extraordinary cardiovascular programs, advanced surgery options and a variety of specialty centers that specifically meet our patients’ healthcare needs and more. Northeast Baptist has also established a comprehensive destination medicine program centered on value‑based care delivery.
Primary Service Lines at Northeast Baptist include:
Cardiovascular
Neuroscience
Orthopedics
General Surgery
Oncology
https://www.baptisthealthsystem.com/locations/detail
ortheast-baptist-hospital
Resolute Health Hospital:
Situated on 56 acres just off I‑35 in New Braunfels, Texas, our 365,000‑square‑foot, full‑service hospital features 128 beds and provides a full range of services.
Primary Service Lines at Resolute Health Hospital include:
Cardiovascular
Women’s Services
Orthopedics
General Surgery
https://www.resolutehealth.com/
The Hospital Human Resources Director (HRD) is responsible for strategic workforce plan, as well as the day‑to‑day HR Operations within a hospital. He/she focuses on the acquisition, development and culture of the best talent, critical drivers to achieve Tenet’s goal of becoming the best place to work in health care. The HRD proactively works with hospital leadership to manage the people metrics with the expected outcomes of minimal turnover, effectively managed SWB expense, high employee engagement, high quality patient care, and excellent experiences for all patients, visitors, physicians and employees.
Responsibilities FUNCTIONAL EXPECTATIONS & REQUIREMENTS:
RESPONSIBILITY/STANDARDS OF PERFORMANCE:
Develop and execute HR strategies, programs and initiatives that directly align with the hospital business plans and strategies.
Champion the journey toward the “best place to work in health care” by fostering a high‑performance culture focus that delivers high quality patient care and excellent patient experience.
Be a valuable business partner and high performing member of the Hospital A‑Team, including problem‑solving, decision support and leadership development.
Deliver core HR services including recruiting, employee relations, employee health/safety, employee learning/development, and HR legal/regulatory compliance.
Drive efficiency in overall HR operations, including implementation of HR enterprise services, oversight of salary/wages/benefits (e.g., labor standards/staffing, contract labor, overtime, premium pay), and performance on HR operations scorecard/metrics.
Design and implement a one to three‑ and three‑to‑seven‑year workforce plan based on local and national trends and projections.
Responsible for day‑to‑day operations that drive low turnover, high retention, and efficient SWB within the hospital to include:
Deliver sound selection, onboarding, and orientation activities to create positive new employment experience and reduce first‑year turnover.
Foster high employee engagement through the development of strong HR programs and team execution of engagement action plans.
Establish effective employee recognition programs.
Deliver timely and informative internal communications to employees.
Oversee overall pay and labor staffing seeking opportunities to improve productivity.
Deliver on HR KPIs and metrics.
Responsible for day‑to‑day operations that minimize and mitigate employer risk to include:
Ensure compliance with all HR regulatory requirements, employment law, and Joint Commission HR standards.
Respond to EEO complaints and prepare position statements.
Facilitate the company’s defined FTP process.
Direct overall employee health and occupational safety with significant input from the employee Health Nurse, Nursing, Infection Control, and Infectious Disease to ensure that employees have confidence that they are provided a safe workplace.
Ensure proper planning, response and reporting to the following agencies with respect to employee health and occupational safety: Joint Commission, OSHA, CDC, and other federal, state, and local agencies.
Responsible for strategic workforce planning for the hospital to include:
Project workforce gaps considering current staff, local labor market, and national healthcare statistics, trends, and projections.
Develop workforce strategies, including full‑time/part‑time/per diem mix, staffing models, and education strategies/partnerships to prepare workforce for the future.
Participate and execute on Tenet‑wide leadership development programs including talent mapping, succession planning, emerging talent programs, leadership academies, and other Tenet leadership development programs.
Implement Tenet HR enterprise shared services.
Deliver leadership education and development, inclusive of transitional leadership training, general leadership effectiveness, diversity and inclusion, and labor relations and employee relations.
ORGANIZATIONAL LEADERSHIP - EXPECTATIONS & REQUIREMENTS:
Use Astute Judgment
Collaborates with corporate, regional and A‑Team members to achieve business results and shares best practices and successes with others.
Viewed as an HR advisor and expert with ability to influence decisions of others; trusted confidante to CEO.
Considers impact of HR decisions on the rest of the organization and communicates across the organization to create awareness and gain support for HR decisions.
Provides leadership in building loyalty, trust and commitment throughout the organization.
Uses critical thinking and influencing skills to create organizational harmony when confronting divergent positions.
Demonstrates business acumen when managing competing priorities.
Develop Organizational Talent
Participates in workforce planning to ensure an adequate, competent and productive workforce.
Leads talent management strategies, including recruitment, retention and succession planning.
Effectively leads pre‑boarding, onboarding, orientation and assimilation process for new employees.
Leads goal setting and performance review process, conducts needs assessments and develops training and development programs.
Acts as effective coach and mentor to HR staff and leaders/staff outside HR.
Aligns the Organization
Attends and contributes to facility business planning process; ensures that the business plan aligns with the people plan.
Creates, defends and implements creative/innovative cost‑reduction strategies for the workforce.
Provides global outlook on decisions and aligns with facility business plans when managing competing priorities.
Provides timely responses to corporate and regional leadership, ensuring timetables are consistently met.
Optimize Execution
Consistent and timely administration and communication of policies, regulations and legal mandates.
Actively participates in and executes acquisitions and divestitures; HR lead for the facility in manpower planning, benefit and compensation transitions.
Completes and communicates final investigative results of ER/Labor relations or EAL complaints within 48 hours of receipt.
Collaborates with compensation and benefits to implement timely and effective compensation and benefit policies and programs.
Collaborates with legal and ethics/compliance departments on enforcement of policies and procedures and on internal and external audits.
Drive Organizational Success
Strategically develops and executes creative initiatives to increase participation in the annual employee engagement survey.
Actively works to improve the delivery and execution of HR programs and processes.
Understands and articulates HR policy, procedures and protocols and is able to defend and support organization’s position.
Works with A‑Team members to collaborate and deliver cross‑functional programs and processes.
Leads and is held accountable for the “People Pillar” initiatives for the facility.
Qualifications CANDIDATE EXPERIENCE, ATTRIBUTES AND EDUCATION REQUIREMENTS:
Experience of at least 5 to 7 years in a top HR leadership position.
Hospital experience required.
Demonstrated track record of driving high organizational performance and high employee engagement.
Professional Attributes
A solid strategic thinker, with strong operational focus, good judgment and detail‑oriented perspective.
A well organized, decisive and self‑directed individual with a strong ability to develop an organizational culture that fosters teamwork.
Excellent work organization skills, ability to appropriately set priorities, and manage multiple demands.
The ability to communicate effectively with diverse groups and to deliver high quality written and verbal presentations.
Must listen actively, encourage input from others, and coach and correct constructively to improve the performance of team members.
Provide clear directions and maintain an ongoing dialogue with employees to ensure continual progress.
Interpersonally savvy, relating well to diverse groups of people and building rapport.
Excellent at team building and motivating people, skilled at accomplishing goals through others, and proficient at being a teacher, mentor and coach.
Ability to earn the trust of co‑workers and put the organization’s interest above oneself.
Personal Attributes
A high‑energy individual with a strong work ethic and high expectations for performance.
Values employees at all levels, treating all with dignity and respect, an individual who relates easily to people from all walks of life.
Self‑confident and assured with a balanced ego.
Individual of highest personal and professional integrity, principles, and knowledge, earning respect and support when making difficult decisions.
Individual with a contagious passion for work.
Education/Certifications
BS degree in Business, HR Management or related field strongly recommended.
Master’s degree or SPHR preferred.
Compensation
A competitive compensation program will be tailored to the selected candidate. Base salary will be supplemented by a performance bonus and comprehensive, well‑rounded benefits program, which includes relocation assistance.
Travel
Limited travel. Ability to travel in market required. Selected candidate will be required to pass a Motor Vehicle Records check.
Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship. Tenet participates in the E‑Verify program. Follow the link below for additional information. E‑Verify: http://www.uscis.gov/e-verify The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations.
#J-18808-Ljbffr