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Account Follow Up Representative

Direct Jobs, Seattle, WA, United States


This is a full-time hourly position.

An Account Follow Up Representative is responsible for timely follow up with insurance companies on payments, denials and appeals.

Responsibilities

Review work queues to prioritize account follow up activities (account/payment status, verify and update patient information).

Timely identification of claim denials and appropriate handling of appeals

Review insurance payments and all adjustments to determine patient responsibility

Utilizes hospital billing system, payor websites and system interfaces to effectively manage accounts

Investigate and resolve patient inquires forwarded from Customer Service

Contact appropriate Fred Hutch Departments to obtain information for account resolution

Maintain current understanding of contracted payor agreements

Qualifications Required:

High school graduate or equivalent

A minimum of one year experience in a business setting

Ability to use a computer keyboard and mouse, navigate computer programs, and use email in a business setting.

Ability to communicate verbally in person, on the phone, and in writing in a clear and concise manner

Preferred:

Experience in healthcare billing preferred

The hourly pay range for this position is from $25.72 to $36.62 and pay offered will be based on experience and qualifications. Although Fred Hutch is not sponsoring most H-1B visas at this time, candidates who already hold an H-1B sponsored by another organization and are currently in the U.S. may be eligible for this position.

Benefits include medical/vision, dental, flexible spending accounts, life, disability, retirement, family life support, employee assistance program, onsite health clinic, tuition reimbursement, paid vacation (12-22 days per year), paid sick leave (12-25 days per year), paid holidays (13 days per year), paid parental leave (up to 4 weeks).

Additional Information We are proud to be an Equal Employment Opportunity (EEO) and Vietnam Era Veterans Readjustment Assistance Act (VEVRAA) Employer. We do not discriminate on the basis of race, color, religion, creed, ancestry, national origin, sex, age, disability (physical or mental), marital or veteran status, genetic information, sexual orientation, gender identity, political ideology, or membership in any other legally protected class. We desire priority referrals of protected veterans. If due to a disability you need assistance or a reasonable accommodation during the application or recruiting process, please send a request to Human Resources at hrops@fredhutch.org or by calling 206-667-4700.

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