
AI CX Value Realization Lead
Zoom, Indianapolis, IN, United States
A leading communication technology company is seeking a Value Advisor - AI to influence CX strategy and help drive AI-enabled transformation within customer interactions. The ideal candidate will have 6–9 years of experience in SaaS CX, a strong grasp of AI technologies, and proven communication skills. Responsibilities include supporting pre-sales efforts, facilitating executive workshops, and providing insights that enhance customer value and experience. The role requires strategic thinking and the ability to employ AI in practical scenarios.
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