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Worker's Compensation Account Specialist

Professional Physical Therapy, Melville, NY, United States


Workers Compensation Account Specialist Pay Range:

$22.67-$27.00/hour (commensurate based on experience)

The Workers Compensation (WC) Account Specialist is responsible for managing workers’ compensation accounts, including securing required authorizations, coordinating with insurance adjusters, and ensuring timely claim processing. This role also performs accounts receivable follow-up with payers to resolve outstanding claims and support timely reimbursement.

What You’ll Do

Secure required workers’ compensation authorizations through insurance portals or phone outreach

Communicate authorization status, including approvals and denials, with providers and clinic staff

Follow up with insurance carriers and adjusters to verify case details and resolve authorization or payment issues

Perform accounts receivable follow-up to ensure timely claim resolution and reimbursement

Monitor work queues to maintain productivity standards for authorizations and A/R follow-up

Identify denial patterns, underpayments, or other claim issues and elevate when necessary

Assist in resolving unpaid or unresolved claims with insurance payers

Maintain compliance with HIPAA, OSHA, and internal risk management policies

Participate in team meetings and training as needed

What We’re Looking For

2+ years of experience

in medical billing or accounts receivable follow-up, preferably within workers’ compensation or denial management

Understanding of clinic operations including patient registration, referrals, authorizations, and collections

Familiarity with insurance payer reimbursement practices and claims processing

Experience working with

private, commercial, and government insurance claims

Strong attention to detail and ability to manage multiple priorities

Excellent communication and problem‑solving skills

Ability to maintain strict confidentiality of patient and organizational information

Benefits

Rest, Reset & Recharge:

Sick time in accordance with state and local requirements, plus 6 major holidays to unplug and focus on what matters most.

Plan Ahead:

Company‑matched 401(k) to help you build what’s next, available once eligibility requirements are met (500+ hours in two consecutive years).

Care forYour Crew:

MetLife Pet Insurance with flexible plans, up to 90% reimbursement on eligible expenses, and 24/7 telehealth support via the PetMobile app.

Play More, Pay Less:

Exclusive savings through PlumBenefits and LifeMart on travel, hotels, theme parks, sporting events, shows, electronics, food delivery, and more.

Equal Opportunity Employer, including Disabled/Veterans.

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