Leasing Specialist
Harbor Group, New Orleans, LA, United States
The Saulet, 1420 Annunciation Street, New Orleans, Louisiana, United States of America
Job Description Posted Tuesday, April 14, 2026 at 4:00 AM
Harbor Group Management Company is a multi-billion dollar real estate investment and property management firm. As we continue to grow, we are looking for passionate, goal oriented, creative individuals with an entrepreneurial spirit and great communication skills. Harbor Group is dedicated to outstanding customer service and providing exquisite living experience for our residents.
Leasing Specialist Job Title: Leasing Specialist Status: Non-Exempt Job Summary The Leasing Specialist is responsible for driving occupancy and resident satisfaction at a multi‑family community. This role includes showing and leasing apartments to prospective residents, coordinating marketing initiatives, assisting in resident retention efforts, and supporting the Property Manager in daily operations to ensure a positive living experience and strong financial performance.
Essential Duties and Responsibilities Responsibilities include, but are not limited to:
Greet prospective residents, conduct property tours, and showcase available apartments and amenities.
Qualify leads, process rental applications, run background and credit checks, and prepare lease documents.
Ensure units are move‑in ready by inspecting them before occupancy and coordinating outstanding items with maintenance.
Execute lease agreements and move‑in packages, ensuring a smooth onboarding process for new residents.
Design and implement short‑ and long‑term marketing plans to generate traffic and maintain occupancy.
Promote the community via digital platforms such as Craigslist, Facebook, and email campaigns.
Coordinate resident referral programs, employer outreach, and participate in local networking efforts.
Maintain up‑to‑date knowledge of market conditions, competitor properties, rental rates, and trends.
Support resident retention through excellent customer service and timely response to questions, complaints, and maintenance needs.
Conduct follow‑up communication with prospects and new residents to ensure satisfaction.
Participate in lease renewal efforts by preparing renewal documents, engaging with residents, and finalizing lease extensions.
Maintain accurate records of prospect and resident interactions using property management software (e.g., Yardi, OneSite).
Keep guest cards updated and perform follow‑ups on all leads.
Assist with rent collection, manage delinquent accounts, and support administrative tasks as assigned by the Property Manager.
Ensure leasing office and tour path are presentable and meet show standards at all times.
Qualifications
One plus year of experience in leasing, sales, or customer service; property management experience preferred.
Strong interpersonal and communication skills, both written and verbal.
Customer service‑oriented with the ability to manage resident relations professionally.
Proficiency with Microsoft Office and property management software (Yardi, OneSite, etc.).
Familiarity with social media platforms (Facebook, Instagram, LinkedIn, YouTube) is preferred.
Ability to multi‑task, stay organized, and meet deadlines in a fast‑paced environment.
Availability to work weekends is required.
Valid driver’s license may be required to operate a golf cart on the property.
What We Offer
Competitive Salaries & Bonuses
401(k) Plan with Employer Matching Contributions (including part‑time employees)
Paid Time Off (PTO) & 10+ Paid Holidays
Flexible Spending Accounts
Company‑Paid Long‑Term Disability
Company‑Paid Life Insurance
Short‑Term Disability
Health Savings Account with Employer Contributions
Wellness Perks (including part‑time employees)
FinFit Financial Wellness Program
Legal Resources
Employee Apartment Discount (including part‑time employees)
Employee Referral Program (including part‑time employees)
Employee Assistance Program (including part‑time employees)
Tuition Reimbursement
Volunteer & Community Service Opportunities
Employee Recognition & Awards
Benefit eligibility will be determined at the time of hire. Eligibility for certain benefits may vary based on position, location, hours worked, and other qualifying criteria.
Harbor Group Management is proudly an Equal Opportunity Employer EOE/M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.
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Job Description Posted Tuesday, April 14, 2026 at 4:00 AM
Harbor Group Management Company is a multi-billion dollar real estate investment and property management firm. As we continue to grow, we are looking for passionate, goal oriented, creative individuals with an entrepreneurial spirit and great communication skills. Harbor Group is dedicated to outstanding customer service and providing exquisite living experience for our residents.
Leasing Specialist Job Title: Leasing Specialist Status: Non-Exempt Job Summary The Leasing Specialist is responsible for driving occupancy and resident satisfaction at a multi‑family community. This role includes showing and leasing apartments to prospective residents, coordinating marketing initiatives, assisting in resident retention efforts, and supporting the Property Manager in daily operations to ensure a positive living experience and strong financial performance.
Essential Duties and Responsibilities Responsibilities include, but are not limited to:
Greet prospective residents, conduct property tours, and showcase available apartments and amenities.
Qualify leads, process rental applications, run background and credit checks, and prepare lease documents.
Ensure units are move‑in ready by inspecting them before occupancy and coordinating outstanding items with maintenance.
Execute lease agreements and move‑in packages, ensuring a smooth onboarding process for new residents.
Design and implement short‑ and long‑term marketing plans to generate traffic and maintain occupancy.
Promote the community via digital platforms such as Craigslist, Facebook, and email campaigns.
Coordinate resident referral programs, employer outreach, and participate in local networking efforts.
Maintain up‑to‑date knowledge of market conditions, competitor properties, rental rates, and trends.
Support resident retention through excellent customer service and timely response to questions, complaints, and maintenance needs.
Conduct follow‑up communication with prospects and new residents to ensure satisfaction.
Participate in lease renewal efforts by preparing renewal documents, engaging with residents, and finalizing lease extensions.
Maintain accurate records of prospect and resident interactions using property management software (e.g., Yardi, OneSite).
Keep guest cards updated and perform follow‑ups on all leads.
Assist with rent collection, manage delinquent accounts, and support administrative tasks as assigned by the Property Manager.
Ensure leasing office and tour path are presentable and meet show standards at all times.
Qualifications
One plus year of experience in leasing, sales, or customer service; property management experience preferred.
Strong interpersonal and communication skills, both written and verbal.
Customer service‑oriented with the ability to manage resident relations professionally.
Proficiency with Microsoft Office and property management software (Yardi, OneSite, etc.).
Familiarity with social media platforms (Facebook, Instagram, LinkedIn, YouTube) is preferred.
Ability to multi‑task, stay organized, and meet deadlines in a fast‑paced environment.
Availability to work weekends is required.
Valid driver’s license may be required to operate a golf cart on the property.
What We Offer
Competitive Salaries & Bonuses
401(k) Plan with Employer Matching Contributions (including part‑time employees)
Paid Time Off (PTO) & 10+ Paid Holidays
Flexible Spending Accounts
Company‑Paid Long‑Term Disability
Company‑Paid Life Insurance
Short‑Term Disability
Health Savings Account with Employer Contributions
Wellness Perks (including part‑time employees)
FinFit Financial Wellness Program
Legal Resources
Employee Apartment Discount (including part‑time employees)
Employee Referral Program (including part‑time employees)
Employee Assistance Program (including part‑time employees)
Tuition Reimbursement
Volunteer & Community Service Opportunities
Employee Recognition & Awards
Benefit eligibility will be determined at the time of hire. Eligibility for certain benefits may vary based on position, location, hours worked, and other qualifying criteria.
Harbor Group Management is proudly an Equal Opportunity Employer EOE/M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.
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