Admissions Representative
College of Western Idaho, Nampa, ID, United States
College of Western Idaho (CWI) is committed to empowering students to succeed by providing affordable and accessible education.
As a key member of One Stop Student Services, the Admissions Representative provides comprehensive support to prospective, new, and current students, delivering admissions and general information via in-person interactions, phone, and email.
Essential Functions
Provide support in One Stop Student Services locations for admissions and general information to current and prospective students, the public through in-person interactions, phone calls, and emails.
Conduct follow‑up communication with prospective students, aiding them in the college and program selection process.
Facilitate campus tours for individuals and small groups to establish a connection with the college environment.
Coach and mentor work‑study students to assist in campus tours, welcome duties, and prospective student outreach.
Collaborate with other members of the student services team to refer students for additional services.
Review and intake admissions documents.
Ensure a thorough understanding of the college’s program offerings and actively engage with prospective students to provide comprehensive guidance on their options at CWI.
Handle payment transactions, including cash handling, reconciling, and deposits.
Resolve inquiries by providing answers and tracking issues to completion.
Stay updated on college policies, procedures, programs, and articulation agreements with other colleges, as well as maintain awareness of surrounding state/private colleges and universities.
May involve occasional early evening hours and travel between campus locations for events or coverage requirements.
Engage in data entry, report production, and record maintenance to support data‑driven actions.
Perform additional duties as assigned.
Demonstrate, through words and actions, the values expected by CWI.
Minimum Qualifications
Possess at least one year of professional experience in student services, customer service, admissions, recruiting, or a related field.
Demonstrate strong customer service and outgoing interpersonal skills.
Showcase technical proficiency in Microsoft Office suites, database systems, presentation software, or equivalent tools.
Previous experience in a community college setting is preferred, with a preference for serving a diverse, non‑traditional student population.
Exhibit strong cross‑cultural interpersonal and writing skills, including public speaking abilities to positively represent the college to diverse populations.
Preferred experience with Ellucian Colleague ERP or other major ERP systems.
Bilingual proficiency (Spanish/English) is preferred.
All candidates must reside within, or be willing to relocate to, a reasonable commuting distance from CWI. Employment visa sponsorship is not available for this position.
Benefits
Premium Plan Rates
For more information on health insurance, including coverage details and plan summaries, visit www.OGI.Idaho.gov
Retirement plans with employer contribution of over
11%
Eleven paid holidays per year (faculty may vary)
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, veteran status, gender identity, sexual orientation, or any other applicable legally protected status.
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As a key member of One Stop Student Services, the Admissions Representative provides comprehensive support to prospective, new, and current students, delivering admissions and general information via in-person interactions, phone, and email.
Essential Functions
Provide support in One Stop Student Services locations for admissions and general information to current and prospective students, the public through in-person interactions, phone calls, and emails.
Conduct follow‑up communication with prospective students, aiding them in the college and program selection process.
Facilitate campus tours for individuals and small groups to establish a connection with the college environment.
Coach and mentor work‑study students to assist in campus tours, welcome duties, and prospective student outreach.
Collaborate with other members of the student services team to refer students for additional services.
Review and intake admissions documents.
Ensure a thorough understanding of the college’s program offerings and actively engage with prospective students to provide comprehensive guidance on their options at CWI.
Handle payment transactions, including cash handling, reconciling, and deposits.
Resolve inquiries by providing answers and tracking issues to completion.
Stay updated on college policies, procedures, programs, and articulation agreements with other colleges, as well as maintain awareness of surrounding state/private colleges and universities.
May involve occasional early evening hours and travel between campus locations for events or coverage requirements.
Engage in data entry, report production, and record maintenance to support data‑driven actions.
Perform additional duties as assigned.
Demonstrate, through words and actions, the values expected by CWI.
Minimum Qualifications
Possess at least one year of professional experience in student services, customer service, admissions, recruiting, or a related field.
Demonstrate strong customer service and outgoing interpersonal skills.
Showcase technical proficiency in Microsoft Office suites, database systems, presentation software, or equivalent tools.
Previous experience in a community college setting is preferred, with a preference for serving a diverse, non‑traditional student population.
Exhibit strong cross‑cultural interpersonal and writing skills, including public speaking abilities to positively represent the college to diverse populations.
Preferred experience with Ellucian Colleague ERP or other major ERP systems.
Bilingual proficiency (Spanish/English) is preferred.
All candidates must reside within, or be willing to relocate to, a reasonable commuting distance from CWI. Employment visa sponsorship is not available for this position.
Benefits
Premium Plan Rates
For more information on health insurance, including coverage details and plan summaries, visit www.OGI.Idaho.gov
Retirement plans with employer contribution of over
11%
Eleven paid holidays per year (faculty may vary)
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, veteran status, gender identity, sexual orientation, or any other applicable legally protected status.
#J-18808-Ljbffr