Deployment Strategist at Encord
Jack & Jill/External ATS, San Francisco, CA, United States
Job Title: Deployment Strategist
Company Description: Encord - Series C AI Infrastructure for data curation and annotation
Job Description: Join Encord as the first US-based Deployment Strategist, owning the end-to-end success of enterprise customers building cutting-edge AI. Blending technical execution with commercial strategy, you will guide ML engineers and executive stakeholders through complex deployments, ensuring rapid time-to-value and driving long-term adoption for some of the world's most ambitious AI teams.
Location: San Francisco, USA
Why this role is remarkable
Founding member of the US post-sales motion, reporting to the Chief of Staff with significant autonomy to shape global scaling playbooks.
Massive company momentum following a $60M Series C led by Wellington Management, CRV, and Y Combinator, with a valuation of ~$550M.
High-impact work at the frontier of AI infrastructure, partnering with world‑class teams at Woven by Toyota, Zipline, and leading robotics firms.
What you will do
Lead technical onboarding and success plans for a portfolio of enterprise customers, ensuring AI and ML teams achieve value quickly.
Build deep relationships with stakeholders ranging from hands‑on ML engineers to executive sponsors, serving as a trusted strategic advisor.
Partner with Sales to identify expansion signals and contribute to renewals while funneling product insights back to engineering leadership.
The ideal candidate
2–8 years of experience in technical customer-facing roles like Customer Success, Solutions Engineering, or Implementation for complex B2B SaaS.
Exceptional ability to communicate technical nuances to engineers while maintaining a commercial mindset focused on retention and growth.
Entrepreneurial spirit with a track record of thriving in ambiguous, high-growth environments—ideally with exposure to AI, ML, or data tools.
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Company Description: Encord - Series C AI Infrastructure for data curation and annotation
Job Description: Join Encord as the first US-based Deployment Strategist, owning the end-to-end success of enterprise customers building cutting-edge AI. Blending technical execution with commercial strategy, you will guide ML engineers and executive stakeholders through complex deployments, ensuring rapid time-to-value and driving long-term adoption for some of the world's most ambitious AI teams.
Location: San Francisco, USA
Why this role is remarkable
Founding member of the US post-sales motion, reporting to the Chief of Staff with significant autonomy to shape global scaling playbooks.
Massive company momentum following a $60M Series C led by Wellington Management, CRV, and Y Combinator, with a valuation of ~$550M.
High-impact work at the frontier of AI infrastructure, partnering with world‑class teams at Woven by Toyota, Zipline, and leading robotics firms.
What you will do
Lead technical onboarding and success plans for a portfolio of enterprise customers, ensuring AI and ML teams achieve value quickly.
Build deep relationships with stakeholders ranging from hands‑on ML engineers to executive sponsors, serving as a trusted strategic advisor.
Partner with Sales to identify expansion signals and contribute to renewals while funneling product insights back to engineering leadership.
The ideal candidate
2–8 years of experience in technical customer-facing roles like Customer Success, Solutions Engineering, or Implementation for complex B2B SaaS.
Exceptional ability to communicate technical nuances to engineers while maintaining a commercial mindset focused on retention and growth.
Entrepreneurial spirit with a track record of thriving in ambiguous, high-growth environments—ideally with exposure to AI, ML, or data tools.
#J-18808-Ljbffr