Principal Researcher, Conversational AI & Channels - Remote

A leading healthcare company in Frankfort, KY is seeking a Principal UX Researcher. The ideal candidate will define and lead research strategy for conversational experiences across channels like IVR and chat. Qualifications include 10+ years of research experience, familiarity with conversational AI systems, and strong analytical skills. The role is remote but may require occasional travel. The salary range is $150,000 - $206,300 per year with bonuses available. #J-18808-Ljbffr