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Director of Housekeeping

Plazahotelelpaso, New York, NY, United States


Director of Housekeeping Luxury Hospitality Environment – New York, NY

A premier luxury hospitality environment is seeking a

Director of Housekeeping

to lead and elevate its housekeeping operations. This role is ideal for a dynamic leader who is passionate about excellence, detail, and creating exceptional guest experiences.

Position Overview The Director of Housekeeping is responsible for providing strategic direction and operational leadership to ensure the highest standards of cleanliness, presentation, and service throughout the property. This individual will play a key role in shaping the overall guest experience through thoughtful execution and attention to detail.

Key Responsibilities Operations

Lead all housekeeping functions to ensure consistently high standards across guest rooms and shared spaces

Maintain a pristine and well-organized environment throughout the property

Guest Experience

Support the delivery of personalized guest experiences through attention to detail and service readiness

Anticipate guest needs and ensure spaces are prepared accordingly

Leadership

Recruit, train, and develop a high-performing team

Foster a collaborative and professional work environment

Collaboration

Partner with internal departments to ensure seamless daily operations

Support efficient communication and service delivery across teams

Financial Oversight

Manage departmental resources, including labor and inventory

Monitor performance and identify opportunities for improvement

Compliance & Safety

Uphold all safety, cleanliness, and operational standards

Qualifications

Previous leadership experience in housekeeping within a luxury or high-end environment

Strong organizational and communication skills

Ability to manage multiple priorities in a fast-paced setting

High attention to detail and commitment to quality

Work Environment

Flexible schedule required, including weekends and holidays

Active role requiring regular movement throughout the property

This is an opportunity to join a high-performing team in a refined and service-driven environment. Candidates who value excellence, discretion, and professionalism are encouraged to apply.

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