IT Automation & Helpdesk Specialist

A federal agency in New York seeks an Automation Support Specialist for providing technical support and helpdesk services. Responsibilities include troubleshooting desktop systems, assisting users with software problems, and maintaining IT documentation. Ideal candidates will have a background in technical support, particularly with Windows systems, and excellent communication skills. The role supports career growth in Information Technology and requires occasional travel within the region. #J-18808-Ljbffr