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Business Development Associate

AutoNation, Columbus, OH, United States


Overview The Business Development Associate is responsible for receiving all incoming sales calls, establishing relationships with customers and scheduling appointments for the Sales Associates.

Responsibilities

Receiving inbound sales phone calls and leads

Identifying the client's needs and scheduling appointments

Placing outbound phone calls to potential leads

Ensuring all clients concerns are addressed prior to appointment date such as cost, warranty questions, appointment duration, etc

Contacting clients prior to appointment date to confirm appointment

Mailing marketing letters to provided leads

Following up post visit to ensure customer satisfaction

Attending Sales Department meetings

Requirements

High school diploma or equivalent

Excellent oral, written and interpersonal communication skills

Extensive customer service, sales, or telemarketing background

Computer literacy, strong organizational and follow-up skills

Ability to read and comprehend instructions and information

Excellent problem solving skills

Benefits

Competitive compensation and 401k matching

Health, dental, and vision insurance plans and maternity benefits

Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear

Access deals and discounts through YouDecide, a website with offers from top providers and retailers

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