Marketing Assistant
The Glebe - LifeSpire, Newport News, VA, United States
Marketing Assistant
Join Us in Empowering Purposeful Living
Working Hours General working hours may include occasional nights, weekends, holidays, and the ability to be on-site during inclement weather events or scheduled marketing events.
Mission At the heart of everything we do is a powerful mission: Empowering individuals with choices in purposeful living. We envision a vibrant community where faith, wellness, and connection thrive together.
Core Values Guided by our core values Faith, Servant Leadership, Stewardship, Integrity, Innovation, and Joy, we are committed to creating an environment where both our team and those we serve can flourish. If you're passionate about making a meaningful impact and being part of something bigger, we invite you to explore a career with us.
Duties
Supports the Mission, Vision, and Values of LifeSpire
Performs administrative and related work: prepares letters, reports, records, and utilizes strong organizational skills to support the Department
Greets and screens visitors and provides accurate information when Marketing Counselors are unavailable; answers telephones, takes messages, and responds to inquiries in accordance with general instructions while maintaining confidentiality
Maintains department calendar and schedules appointments, tours, meetings, and transition timelines
Screens incoming correspondence and routes calls and mail appropriately
Orders and maintains office supplies and marketing materials
Compiles sales information and prepares weekly sales and inventory reports
Maintains computer database of prospective residents including waiting lists, inventory list, master log of future residences, and timely database entry and updates within the lead management system
Coordinates and maintains Lead Distribution systems as directed
Assists the department in implementing special events and cultivation meetings
Manages mail processes including invitations, brochures, and general correspondence
Responsible for making and balancing deposits and managing financial documentation and reporting
Inputs data and inquiries into lead management system on a timely and accurate basis
Assists Marketing Counselors with maintaining files on all new residents (sales, cancellations, transfers, etc.)
Responsible for facilitating completion and tracking of move-in documentation
Coordinates move-ins with residents, families, and internal departments to ensure residence readiness
Coordinates renovation selections, scheduling, and communication with appropriate departments to ensure timeliness and accuracy
Serves as Move-Out Coordinator for residents transitioning from and within the community
Tracks notice dates, move-out dates, cancellations, and inventory availability
Coordinates with accounting regarding final statements, deposits, and refunds
Works alongside other departments to initiate timely unit turnover and readiness
Updates inventory tracking reports and communicates availability to the Marketing team
Maintains professionalism and accuracy in all written and verbal correspondence
May assist with community presentations or small group events requiring professional public speaking
Minimum Requirements
2–4 years of experience in marketing support, operations coordination, executive administration, or senior living preferred
Exceptional written and verbal communication skills with ability to speak professionally to small groups
Strong ability to organize, prioritize, and manage multiple deadlines
Demonstrated accuracy in documentation and reporting
Strong customer service orientation and professional presence
Proficiency in CRM/lead management systems and Microsoft Office
Ability to safely operate a motor vehicle if required
Benefits for Full-Time Team Members
Medical, Vision, Dental
PTO
Employer Retirement Contribution 4.5%
HSA Match
Tuition Reimbursement
Supportive Environment and Leadership
Amazing residents and collaborative teams!
Access to early earned wages
If you are looking to make a difference, we’d love to talk to you!
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
#J-18808-Ljbffr
Working Hours General working hours may include occasional nights, weekends, holidays, and the ability to be on-site during inclement weather events or scheduled marketing events.
Mission At the heart of everything we do is a powerful mission: Empowering individuals with choices in purposeful living. We envision a vibrant community where faith, wellness, and connection thrive together.
Core Values Guided by our core values Faith, Servant Leadership, Stewardship, Integrity, Innovation, and Joy, we are committed to creating an environment where both our team and those we serve can flourish. If you're passionate about making a meaningful impact and being part of something bigger, we invite you to explore a career with us.
Duties
Supports the Mission, Vision, and Values of LifeSpire
Performs administrative and related work: prepares letters, reports, records, and utilizes strong organizational skills to support the Department
Greets and screens visitors and provides accurate information when Marketing Counselors are unavailable; answers telephones, takes messages, and responds to inquiries in accordance with general instructions while maintaining confidentiality
Maintains department calendar and schedules appointments, tours, meetings, and transition timelines
Screens incoming correspondence and routes calls and mail appropriately
Orders and maintains office supplies and marketing materials
Compiles sales information and prepares weekly sales and inventory reports
Maintains computer database of prospective residents including waiting lists, inventory list, master log of future residences, and timely database entry and updates within the lead management system
Coordinates and maintains Lead Distribution systems as directed
Assists the department in implementing special events and cultivation meetings
Manages mail processes including invitations, brochures, and general correspondence
Responsible for making and balancing deposits and managing financial documentation and reporting
Inputs data and inquiries into lead management system on a timely and accurate basis
Assists Marketing Counselors with maintaining files on all new residents (sales, cancellations, transfers, etc.)
Responsible for facilitating completion and tracking of move-in documentation
Coordinates move-ins with residents, families, and internal departments to ensure residence readiness
Coordinates renovation selections, scheduling, and communication with appropriate departments to ensure timeliness and accuracy
Serves as Move-Out Coordinator for residents transitioning from and within the community
Tracks notice dates, move-out dates, cancellations, and inventory availability
Coordinates with accounting regarding final statements, deposits, and refunds
Works alongside other departments to initiate timely unit turnover and readiness
Updates inventory tracking reports and communicates availability to the Marketing team
Maintains professionalism and accuracy in all written and verbal correspondence
May assist with community presentations or small group events requiring professional public speaking
Minimum Requirements
2–4 years of experience in marketing support, operations coordination, executive administration, or senior living preferred
Exceptional written and verbal communication skills with ability to speak professionally to small groups
Strong ability to organize, prioritize, and manage multiple deadlines
Demonstrated accuracy in documentation and reporting
Strong customer service orientation and professional presence
Proficiency in CRM/lead management systems and Microsoft Office
Ability to safely operate a motor vehicle if required
Benefits for Full-Time Team Members
Medical, Vision, Dental
PTO
Employer Retirement Contribution 4.5%
HSA Match
Tuition Reimbursement
Supportive Environment and Leadership
Amazing residents and collaborative teams!
Access to early earned wages
If you are looking to make a difference, we’d love to talk to you!
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
#J-18808-Ljbffr