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Senior Customer Resolution Leader — Financial Services

Teachers Insurance and Annuity Association of America, Charlotte, NC, United States


A financial services organization in Charlotte is seeking an experienced customer service professional. Candidates should have at least 5 years of experience in customer service or financial services and be familiar with various regulatory requirements. The role involves reviewing customer needs, collaborating with multiple departments, and managing sensitive client interactions. The position offers a competitive salary range of $63,500 to $91,300 per year along with comprehensive benefits designed to support employee wellness and financial well-being. #J-18808-Ljbffr