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Manager Regulatory Trade Compliance

Medline, Chicago, IL, United States


Job Summary The Regulatory Trade Compliance Manager is responsible for ensuring compliant and efficient importation of medical devices, medical kits, and other FDA-regulated products into the United States. This role serves as the primary bridge between Regulatory Affairs, Imports/Logistics, Legal, and Corporate Compliance to ensure that FDA import data and processes are accurate, consistent, and aligned across all internal systems, contract manufacturers, suppliers, and customs brokers. The position is established to strengthen FDA import compliance and reduce detentions by creating standardized governance processes, improving data integrity, and developing effective working relationships with FDA import reviewers. The individual will own the end-to-end process for FDA import compliance, with a strong focus on ACE entry requirements, medical kit imports, and resolution of FDA Notices of Action.

Major Responsibilities

Serve as the Regulatory Affairs subject matter expert for FDA import requirements and ACE submissions for medical devices and medical kits.

Provide regulatory guidance to Imports and Logistics teams to ensure accurate FDA data transmission through the Automated Commercial Environment (ACE).

Oversee and validate FDA entry data elements including FDA Product Codes, Intended Use Codes, Affirmations of Compliance (AofC), Establishment Registration Numbers, Medical Device Listing (MDL) numbers, Manufacturer and importer identifiers.

Act as the escalation point for complex FDA import questions and compliance determinations.

Serve as the process owner for FDA import data integrity across the enterprise.

Design and implement standardized processes to ensure consistency of FDA-critical data across Regulatory Affairs systems, ERP and master data systems, Trade compliance platforms, Broker instructions, Supplier and contract manufacturer documentation.

Establish formal change-control processes to ensure that product updates, new listings, or regulatory changes are reflected in import data prior to shipment.

Develop and maintain SOPs, work instructions, and internal controls related to FDA import compliance.

Act as the internal expert on FDA import requirements for convenience kits, including determination of kit regulatory status, assignment of appropriate product codes, component-level listing considerations, multi-component admissibility requirements.

Partner with Product Development, Sourcing, and Quality to ensure new or revised kits are structured and documented in a manner that supports FDA admissibility.

Serve as the primary Regulatory Affairs contact for FDA detentions and Notices of FDA Action (NOAs). Lead root cause analysis and corrective actions to prevent recurrence of detentions.

Partner with the Imports team to investigate and resolve FDA entry issues, including incorrect or inconsistent product codes, outdated or missing device listings, data discrepancies, supplier documentation gaps.

Develop professional rapport with FDA import reviewers and compliance officers to facilitate timely resolution of entry reviews and questions. Track, trend, and report FDA detention metrics and drive continuous improvement initiatives.

Partner with suppliers and contract manufacturers to ensure understanding of U.S. FDA import requirements.

Support onboarding of new suppliers from an FDA import compliance perspective and ensure readiness prior to first shipment.

Collaborate closely with Legal and Corporate Compliance teams to establish and maintain an enterprise governance framework for FDA import compliance.

Participate in internal audits, compliance reviews, and investigations related to import activities.

Minimum Job Requirements

Education

Bachelor’s degree in Regulatory Affairs, Life Sciences, International Trade, Supply Chain, or a related field

Equivalent combination of education and experience will be considered

Certification / Licensure Work Experience

Minimum 5 years of experience in FDA-regulated industry

Demonstrated experience creating and implementing business processes and governance controls

Experience managing import compliance for medical kits / convenience kits

Knowledge / Skills / Abilities

FDA medical device import and registration requirements

ACE entry submissions and troubleshooting

Resolution of FDA detentions and Notices of Action

Ability to analyze FDA entry failures and determine regulatory root causes

Experience translating regulatory requirements into operational processes

Preferred Job Requirements

Certification / Licensure

Customs Broker License or trade compliance certification

Work Experience

People management experience

Experience interacting directly with FDA import compliance officers

Experience with SAP GTS or similar trade compliance systems

Background partnering with Legal and Compliance on governance initiatives

Knowledge / Skills / Abilities

Experience supporting FDA inspections or audits

Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package and opportunities for continuing education and professional growth. Medline is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, or any other characteristic protected by law.

Medline Industries, LP is an equal opportunity employer. The Anticipated Salary Range for this position is $116,000.00 - $174,000.00 annually. The actual salary will vary based on location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible.

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