
Marketing Coordinator/Researcher
Matlen Silver, Cincinnati, OH, United States
No C2C!!
Job Title: Senior Researcher, Consumer Research
Location: Cincinnati, OH / Chicago, IL
Overview The Senior Researcher, Consumer Research role is responsible for uncovering the “why” behind consumer behavior and translating insights into compelling, actionable business recommendations. This position blends qualitative and quantitative research to develop human-centered narratives that inform strategy and drive meaningful customer experiences. The role operates as a strategic partner, integrating behavioral data with consumer insights to influence business decisions.
Key Responsibilities Lead and independently execute end-to-end consumer research projects
Design research approaches, including questionnaire development and study methodology
Conduct qualitative and quantitative analysis to extract actionable insights
Synthesize findings into clear, compelling deliverables and presentations
Integrate multiple data sources to develop a holistic understanding of consumer behavior
Identify business problems and determine when consumer research can provide solutions
Translate complex data into storytelling that drives business action
Collaborate cross-functionally with stakeholders in a fast-paced, evolving environment
Identify opportunities to automate research processes and improve scalability
Qualifications & Skills Strong understanding of both qualitative and quantitative research methodologies
Experience scoping and executing a variety of consumer research initiatives
Familiarity with research tools such as SPSS, R, Python, Qualtrics, SurveyMonkey, Forsta, QuestionPro, or similar platforms
Ability to work with diverse data types and integrate insights effectively
Strong analytical, critical thinking, and problem-solving skills
Excellent communication and interpersonal skills
Ability to thrive in ambiguous, rapidly changing environments
Highly collaborative with a team-oriented mindset
Self-motivated with strong ownership and accountability
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