Customs Specialist, Entry Writer

Overview DSV - Global transport and logistics - Location: USA - Iselin, Wood Ave | Division: Air & Sea Job Posting Title: Customs Specialist, Entry Writer - 97712 Time Type: Full Time The primary duty of a Customs Specialist/Entry Writer is to classify imported goods and to process complex import transactions, including all related activities, for an assigned base of accounts. Train and advise team members in areas of Customs regulations, classification and valuation. Work with clients to establish detailed profiles and procedures that properly represent clients’ import processes. Communicate changes in regulations, Customs, and other government agency procedures to clients. Alert clients to special areas of concern or to potential problems in the import process. Perform all duties correctly, cost-efficiently, in compliance with Company standards. This position is exempt and typically reports to a licensed Customs Brokerage Manager, Import Operations Manager or Branch Manager under general supervision. Fraud alert : Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information. Our recruiters have @dsv.com or @us.dsv.com email addresses. If you question the legitimacy of any DSV job posting, please reach out to HR@us.dsv.com . Responsibilities Classify import items and notify Customs to determine appropriate import duties. Train and advise team members in areas of Customs regulations, classification and valuation. Maintain expertise in US Customs regulations, including customs clearance processes, classification and valuation; review trade publications and attend CBP seminars; perform audit reviews on brokerage files and payments; maintain current customs compliance documentation. Initiate and develop written procedures for handling each account served by the team, including billing, classifications, valuation rules, schedule of fees, Customs correspondence, post-entry process and related information. Manage the appropriate databases to reflect these procedures. Receive, review, and process high-volume and/or complex import transactions for an assigned base of accounts, including classification and valuation of goods. Process documents through the Company’s ABI system, obtain Customs releases and other government agency releases as appropriate; arrange delivery and invoicing of the import account for services rendered. Review and monitor all Customs rejections, requests for information for clients and any other government agency communications. Adhere to domestic and international shipping regulations; communicate with clients, coworkers, and supervisors clearly and timely. Provide excellent customer service under supervision, proactively informing clients of shipment status and directing questions beyond scope to appropriate authority. Identify transactions needing special handling, suggest improvements to management, and implement resolutions within assigned scope. Support team performance by providing input as assigned and adhere to company policies and guidelines. May train new employees if requested by DSV University systems training completion. Perform other duties as assigned. Qualifications High school Diploma or GED 1-2 years of entry writing and/or brokerage operation experience Prior use of CargoWise One preferred; Licensed Broker a plus; knowledge of domestic and international geography including countries, major cities and ocean ports Intermediate skills in Microsoft Outlook, Word and Excel Ability to work with minimal supervision and deliver high level of customer service Detail-oriented, organized, and able to manage multiple priorities Effective interpersonal skills and ability to communicate orally and in writing Base pay range: $22.50 - $30.50 per hour; actual compensation based on knowledge, skills, experience, location, and other factors Benefits and Additional Information DSV provides a comprehensive package of health benefits (medical, prescription, dental, vision, life insurance) plus flexible health spending accounts and disability coverage; wellness resources 401(k) plan with company-matching contributions up to 5% Paid time off, paid holidays, and additional floating holidays EEO and Application Note DSV does not accept unsolicited agency resumes. DSV is an equal employment opportunity employer. Applicants are considered for employment without regard to race, creed, color, national origin, age, sex, religion, disability, veteran status, marital status, gender identity, sexual orientation, or other protected characteristics. If you require special assistance or accommodation during seeking employment, please contact Human Resources at hr@us.dsv.com . DSV reserves the right to defer or close a vacancy at any time. Start here. Go anywhere Visit dsv.com and follow us on LinkedIn and Facebook. #J-18808-Ljbffr