CRM Manager

Sky Systemz is a financial technology company purpose‑built for construction and materials businesses that operate at scale. We deliver software and payment infrastructure designed to surface hidden profit erosion, optimize how money moves after work is completed, and restore financial control at the job level. At the center of our commercial strategy is the Billions Back Initiative —our mission to help the construction industry recover billions in profit margin quietly lost on every job. This initiative is powered by a proprietary profit‑optimization ecosystem that exposes where margin is lost after jobs are complete and gives operators the ability to reclaim up to 25% through improved financial execution. This is not theoretical value. Our platform consistently drives real margin improvement for producers—and our revenue team is critical to delivering that impact. The Role We are looking for a seasoned CRM Manager to take full ownership of our HubSpot CRM platform. Our CRM is live and operational, and we need a driven professional who can step in, assess where we are, and elevate the platform to meet the evolving needs of our sales team and executive leadership. You will be the internal expert and primary steward of CRM health, data integrity, and revenue‑driving insights. Own end-to-end CRM health — proactively identifying gaps, inefficiencies, and areas for improvement within our existing HubSpot environment Partner with executive leadership to understand desired CRM functionality and translate those goals into actionable configurations, workflows, and processes Design, build, and maintain dashboards and custom reports that provide clear visibility into pipeline performance, sales activity, and revenue metrics Manage data hygiene efforts including deduplication, segmentation, lifecycle stage accuracy, and property standardization Oversee CRM workflow automation to support sales process efficiency, lead routing, and deal management Serve as the primary point of contact for CRM‑related questions, troubleshooting, and escalations from the sales team Evaluate and recommend enhancements or integrations that improve CRM performance and alignment with business objectives Develop and enforce CRM governance standards and best practices to ensure data consistency and system reliability Train and enable internal users on HubSpot features, workflows, and reporting Skills & Qualifications 3–5+ years of hands‑on HubSpot experience, with a strong emphasis on Sales Hub configuration, reporting, and platform optimization Proven ability to manage and improve a live CRM environment — not just build from scratch Advanced proficiency in HubSpot dashboards, custom reports, lists, workflows, and lifecycle management Strong analytical skills with the ability to extract meaningful insights from CRM data and present them clearly to stakeholders Experience translating business requirements from leadership into CRM processes and system configurations Excellent organizational skills with the ability to manage multiple priorities and projects simultaneously Strong communication skills and comfort operating as a cross‑functional partner between sales, marketing, and leadership HubSpot certifications (Sales Hub, Revenue Operations, or CRM Data Migration) are a strong plus Experience working within a scaling sales organization undergoing CRM process maturation Familiarity with HubSpot’s API or third‑party integration tools (e.g., Zapier, Salesforce connectors, data enrichment tools) Background in revenue operations, sales operations, or business intelligence What You Can Expect Direct impact: your work will shape how our leadership team views pipeline, performance, and revenue decisions A seat at the table with executive stakeholders who are invested in CRM success Opportunity to build out CRM infrastructure and processes that scale with the business A collaborative, fast‑moving team that values operational excellence What Success Looks Like Our HubSpot environment is clean, consistent, and trusted by the entire sales team Executive leadership has clear, real‑time visibility into pipeline and revenue metrics through well‑maintained dashboards CRM workflows and automations are running efficiently, reducing manual effort and supporting a smooth sales process You’ve become the internal go‑to for all things HubSpot — proactively identifying improvements before they become problems Data hygiene is no longer a recurring issue — deduplication, lifecycle stages, and property standards are upheld consistently The Right Fit You are a seasoned HubSpot professional who thrives in an ownership role — someone who doesn't need to build from scratch to make an impact. You're analytical, organized, and equally comfortable pulling pipeline reports for the executive team as you are training a sales rep on workflow best practices. If you take pride in clean data, efficient systems, and being the go‑to CRM expert in the room, this role was built for you. #J-18808-Ljbffr