
Experienced Digital Marketing Sales Advisor
EmpowerLocal, Franklin, TN, United States
This individual is responsible for managing client relationships & results, sustaining processes and strategies to promote retention and loyalty, and collaborating with delivery team members to achieve our client’s goals. By developing, nurturing and advocating for the clients' needs, this person will ensure the successful relationship between EmpowerLocal and the clients.
Responsibilities Responsible for managing account client communication and engagement during the client lifecycle
Drive client retention and revenue growth for an established customer base
Provide accurate monthly/quarterly sales forecasting, where applicable
Build long-lasting partnerships with other team members to improve systems and processes
Provide consultative reviews, reporting and health-checks to clients on a weekly, monthly, and quarterly basis
Analyze data to form talking points related specifically to where the customer stands in terms of health
Think with a customer mindset first, and understand the motivations behind their buying decisions
Share customer feedback across functions and with the leadership team in a constructive manner in order to resolve customer challenges
Achieve or exceed established KPIs
Qualifications 3+ years working in Digital Marketing Sales
Ability to build and maintain internal working relationships and thrive in a fast pace environment with tight deadlines.
Digital Marketing experience required
Agency experience is a plus
Experience working in a CRM
Bachelor’s Degree required
Receptive to feedback, willingness to learn and embrace continuous improvement
Ability to build and maintain relationships with clients and their key personnel
Exceptional communication and problem solving skills
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