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Cash Applications Specialist

Community Hospice & Health Services, Modesto, CA, United States


Cash Applications Specialist

CHI Management, Inc. is seeking a Cash Applications Specialist for the Finance Department. This role reports to the Revenue Cycle Manager and plays a critical role in the accurate and timely processing, recording, and reconciliation of all incoming payments across the organization. The Cash Applications Specialist is responsible for safeguarding organizational assets, supporting audit readiness, and ensuring accurate financial reporting through diligent cash handling and documentation practices. Responsibilities include: Opening, sorting, and logging all incoming mail related to payments, remittance advice, and revenue documentation Maintaining accurate mail logs and payment tracking in accordance with internal control requirements Safeguarding checks, cash equivalents, and sensitive financial documents Downloading, retrieving, and organizing remittance advice (EOBs, ERAs) from payer portals and financial institutions Matching remittance advice to payments received to ensure completeness and accuracy Identifying discrepancies between payments and remittance documentation and escalating as appropriate Applying payments accurately and timely across all applicable systems and subledgers Posting payments, adjustments, refunds, and write-offs in accordance with organizational policies Ensuring payments are applied to the correct patient, donor, customer, or program accounts Maintaining proper documentation to support all cash application activity Reconciling posted payments to bank deposits, remittance advice, and general ledger records Identifying and resolving unapplied cash, posting errors, or discrepancies Supporting month-end close activities related to cash and revenue reconciliation Preparing reports and documentation as requested for finance leadership and auditors Adhering to organizational internal control policies related to cash handling and segregation of duties Ensuring compliance with HIPAA, privacy, and confidentiality standards Maintaining accurate records to support internal and external audits All other duties as assigned Qualifications include: High school diploma or equivalent, minimum Proficiency with Microsoft Office, MatrixCare, TherapyNotes, and/or other billing applications required At least two (2) years of related business experience, related medical office or donor management system experience preferred Strong communication, customer service, and organizational skills Ability to work independently with excellent attention to detail Ability to multi-task The work environment is an office setting using a computer and general office equipment. The position is regular full-time, requiring a regularly scheduled 40-hour workweek, with overtime as needed to meet the needs of the organization.