Healthcare Customer Service Representative

A-Line Staffing is seeking a motivated and detail-oriented Healthcare Customer Service Representative This role offers career growth, a supportive work environment, and full-time hours (40+ per week). If interested in this Healthcare Customer Service Representative position APPLY NOW for IMMEDIATE consideration Brittney Blackman | bblackman@alinestaffing.com | text 5867107970 HEALTHCARE CUSTOMER SERVICE REPRESENTATIVE | DETAILS AND COMPENSATION: Location: Louisville KY 40222 – 100% on-site Payrate: $19.19/hr Required Availability: Full-Time | Monday – Friday 2 Shifts Available: 9:00 AM – 6:00 PM OR 10:00 AM – 7:00 PM HEALTHCARE CUSTOMER SERVICE REPRESENTATIVE | SUMMARY AND HIGHLIGHTS: The Healthcare Customer Service Representative will serve as the primary point of contact for both internal and external customers, handling a variety of inquiries and ensuring a high-quality service experience. This position is a contract assignment with potential to hire on permanently based upon attendance, performance, and business needs Benefits are available to full-time employees after 90 days of employment and include health, optical, dental, life, and short-term disability insurance A 401(k) with a company match is available for full-time employees with 1 year of service on our eligibility dates HEALTHCARE CUSTOMER SERVICE REPRESENTATIVE | RESPONSIBILITIES: Inquiry Management: Address customer questions and concerns professionally via phone and email. Order Processing: Efficiently take orders and manage necessary follow-up services to ensure customer satisfaction. Problem Solving: Utilize research skills to troubleshoot issues and resolve customer problems of varying complexity. Effective Communication: Maintain strong interpersonal skills while interacting with a diverse range of clients and internal departments. Documentation: Accurately track and update customer information and service requests within the system. HEALTHCARE CUSTOMER SERVICE REPRESENTATIVE | REQUIREMENTS: Education: High School Diploma or GED (verifiable) Attendance: Commitment to mandatory attendance during the first 90 days. Previous customer service experience is required. Experience in healthcare settings is required Strong verbal and written communication skills. Ability to multitask and handle high-volume inquiries. Basic computer proficiency and the ability to learn new software. Environment: A professional office setting that values teamwork and customer-centric solutions. Take the Next Step! Join a company that values your growth and contributions. If you’re interested in the Healthcare Customer Service Representative role apply now or contact us for immediate consideration! Brittney Blackman | bblackman@alinestaffing.com | text 5867107970