Intake Specialist
Baltimore City Community College, Brookings, OR, United States
Salary:
$23.00 Hourly Location :
Harbor (WDCE) Job Type:
Contractual/Part-Time Job Number:
202500127 Department:
Workforce Dev & Cont. Education Opening Date:
11/04/2025 FLSA:
Non-Exempt Bargaining Unit:
N/A
About Baltimore City Community College Founded in 1947, Baltimore City Community College (BCCC) is comprehensive, urban institution accredited by the Middle States Commission on Higher Education. The College's campus is located in West Baltimore and courses are offered throughout the City. With its broad range of degree, certificate, and continuing education programs, affordable tuition, and extensive outreach, BCCC offers educational opportunities to the citizens of Baltimore City and throughout the state of Maryland. BCCC serves over 7,500* students annually, providing credits that transfer to four-year colleges and universities as well as workforce training leading directly to job placement. The College is proud of the fact that over 50 nations are represented within the student body.
* Based on the annual unduplicated credit and non-credit headcount for FY 2023. Description/Job Summary The Intake Specialist plays a critical role in facilitating the enrollment and on boarding process for students in Workforce Development programs at Baltimore City Community College (BCCC). This involves processing applications, completing student scheduling, conducting quality checks, and entering relevant data.
Responsibilities/Duties
Process new student applications, registration forms, and determines eligibility and recommends/refers students to appropriate services or classes. Schedule placement tests/advises students of their scores and assigns them to suitable classes. Submit registration forms to the registrar, enters intake/enrollment, testing and other essential information into CRM system, ensuring accuracy and confidentiality. Maintains updates and progress of intake/enrollment of prospects in CRM system. Interact daily with program coordinators, and other vendors such as the Department of Social Services, the Mayor's Office and like partners to support student needs and verify funding eligibility to complete enrollment/registration. Participates and collaborates with Admissions and Career Services to conduct both internal/ external outreach events. Perform quality checks Strong interpersonal and communication skills Ability to handle sensitive information with discretion Attention to detail and strong organizational ability. Experience working in a fast paced, deadline-driven environment. Required Qualifications
Education:
High School Diploma/GED Experience :
Have at least one (1) year of experience in the following:
Customer Service Student Services Case Management Administrative Support Microsoft Office Suite (Word, Excel, Outlook)
Preferred Qualifications
Associate's degree Two (2) years of experience in the following:
Customer Service Student Services Case Management Administrative Support
Knowledge, Skills, & Abilities Ability to follow data entry procedures and practices Ability to classify and code data according to agency operating procedures Ability to understand and follow instructions Ability to communicate effectively with co-workers and stake holders Ability to maintain confidentiality of data
BCCC is committed to providing a workplace free from discrimination or harassment. We expect every member of the BCCC community to do their part to cultivate and maintain an environment where everyone has the opportunity to feel included and is afforded the respect and dignity they deserve.
Decisions related to hiring, compensating, training, evaluating performance, or terminating are made fairly. We examine our unconscious biases and take responsibility for always striving to create an inclusive environment that makes every employee and candidate feel welcome
Online applications are stored on a secure site. Only authorized employees and hiring authorities have access to the information submitted.
It is important that your application show all the relevant education and experience you possess. Applications may be rejected if incomplete.
For technical assistance, please contact NEOEDs Applicant Support Line at 855-524-5627 or Email: support@governmentjobs.com if your needing help with your online applicant account. Applicant Support is available between 6 a.m. - 5 p.m. Pacific Time, Monday through Friday. This position is not eligible for benefits.
$23.00 Hourly Location :
Harbor (WDCE) Job Type:
Contractual/Part-Time Job Number:
202500127 Department:
Workforce Dev & Cont. Education Opening Date:
11/04/2025 FLSA:
Non-Exempt Bargaining Unit:
N/A
About Baltimore City Community College Founded in 1947, Baltimore City Community College (BCCC) is comprehensive, urban institution accredited by the Middle States Commission on Higher Education. The College's campus is located in West Baltimore and courses are offered throughout the City. With its broad range of degree, certificate, and continuing education programs, affordable tuition, and extensive outreach, BCCC offers educational opportunities to the citizens of Baltimore City and throughout the state of Maryland. BCCC serves over 7,500* students annually, providing credits that transfer to four-year colleges and universities as well as workforce training leading directly to job placement. The College is proud of the fact that over 50 nations are represented within the student body.
* Based on the annual unduplicated credit and non-credit headcount for FY 2023. Description/Job Summary The Intake Specialist plays a critical role in facilitating the enrollment and on boarding process for students in Workforce Development programs at Baltimore City Community College (BCCC). This involves processing applications, completing student scheduling, conducting quality checks, and entering relevant data.
Responsibilities/Duties
Process new student applications, registration forms, and determines eligibility and recommends/refers students to appropriate services or classes. Schedule placement tests/advises students of their scores and assigns them to suitable classes. Submit registration forms to the registrar, enters intake/enrollment, testing and other essential information into CRM system, ensuring accuracy and confidentiality. Maintains updates and progress of intake/enrollment of prospects in CRM system. Interact daily with program coordinators, and other vendors such as the Department of Social Services, the Mayor's Office and like partners to support student needs and verify funding eligibility to complete enrollment/registration. Participates and collaborates with Admissions and Career Services to conduct both internal/ external outreach events. Perform quality checks Strong interpersonal and communication skills Ability to handle sensitive information with discretion Attention to detail and strong organizational ability. Experience working in a fast paced, deadline-driven environment. Required Qualifications
Education:
High School Diploma/GED Experience :
Have at least one (1) year of experience in the following:
Customer Service Student Services Case Management Administrative Support Microsoft Office Suite (Word, Excel, Outlook)
Preferred Qualifications
Associate's degree Two (2) years of experience in the following:
Customer Service Student Services Case Management Administrative Support
Knowledge, Skills, & Abilities Ability to follow data entry procedures and practices Ability to classify and code data according to agency operating procedures Ability to understand and follow instructions Ability to communicate effectively with co-workers and stake holders Ability to maintain confidentiality of data
BCCC is committed to providing a workplace free from discrimination or harassment. We expect every member of the BCCC community to do their part to cultivate and maintain an environment where everyone has the opportunity to feel included and is afforded the respect and dignity they deserve.
Decisions related to hiring, compensating, training, evaluating performance, or terminating are made fairly. We examine our unconscious biases and take responsibility for always striving to create an inclusive environment that makes every employee and candidate feel welcome
Online applications are stored on a secure site. Only authorized employees and hiring authorities have access to the information submitted.
It is important that your application show all the relevant education and experience you possess. Applications may be rejected if incomplete.
For technical assistance, please contact NEOEDs Applicant Support Line at 855-524-5627 or Email: support@governmentjobs.com if your needing help with your online applicant account. Applicant Support is available between 6 a.m. - 5 p.m. Pacific Time, Monday through Friday. This position is not eligible for benefits.