
Director, Chemical Technical Operations, North America External Manufacturing
Merck, San Francisco, CA, United States
Job Overview
The Chemical Technical Operations Director for North America API External Manufacturing (ExM) leads the Technical Operations team in support of the manufacturing of Active Pharmaceutical Ingredients, intermediates, and drug product intermediates at external contract manufacturing facilities in the region. The successful candidate will provide leadership and expertise in technical oversight, portfolio management, continuous improvement, talent development, and upskilling organization capabilities. This position reports to the Executive Director, Chemical Technical Operations (CTO), Small Molecule Science & Technology.
Primary Responsibilities
- Partner across ExM Operations, ExM Quality, Business Development, Supply Chain Management, and Global Procurement to support API supply, including intermediates and other critical materials in the areas of new product introductions, sustained commercial supply, risk management and sourcing.
- As a people manager, coach and develop the team to enable realization of priorities and provide oversight of career development plans for direct reports.
- Develop and sustain a high‑performance organization that is highly flexible and motivated to champion change and innovation to drive continuous improvement in outcomes.
- Leverage operational excellence methodologies to streamline ways of working for improved efficiency and effectiveness.
- Ensure technical excellence in routine supply support to contract manufacturers.
- Lead the technical efforts required for enhancing competitiveness through targeted process optimization.
- Drive organizational capability in Proactive Process Monitoring to enable robust manufacturing operations & early detection of process issues.
- Foster a community of sharing, curiosity, learning, and end‑to‑end mindsets for new technologies, ways of working & new product introductions.
- Ensure technical skill and capability building of both internal and external teams to meet an evolving pipeline & business needs.
- Create a robust technical network of internal and external resources, rapidly deployable to solve complex problems in a cross‑functional manner.
- Leverage the broader technical organization and communities of practice, ensuring strong knowledge management mindsets across the CTO team.
- Direct the safe & compliant resolution of complex technical or business challenges through a data‑driven approach and knowledge of applicable government and company quality, safety, regulatory and trade compliance requirements.
- In support of product commercialization and externalization, partner with Operations and Quality Assurance to establish compliant and robust manufacturing capabilities at partner CMOs.
- Steer oversight of process scale‑up and optimization, new technologies deployment, technical aspects of pre‑approval inspection readiness, development of validation protocols, and execution of process validation (Process Performance Qualification) and Continued Process Verification at external suppliers.
- In partnership with other functions, develop and lead strategies in support of meeting future business initiatives and objectives.
Education Requirement
- Bachelors in a technical field (Chemical Engineering, Biochemical Engineering, Chemistry, or Pharmaceutical Sciences) with minimum 10 years of relevant pharmaceutical industry experience; or Master’s with minimum 7 years of relevant experience; or PhD with minimum 5 years of relevant experience.
Qualifications
- Leadership experience in one or more roles in Technical Operations, Process Development, Manufacturing, Quality Operations or Engineering.
- The Director will partner with other areas to rapidly and expertly resolve highly complex technical issues that could impact the continuity of supply.
- Demonstrated experience with traditional API processing as well as introducing new technologies and ways of working is necessary.
- Familiarity with biocatalysts, enzyme manufacturing, flow chemistry, processing of highly potent compounds, or sterile/low bioburden DS manufacturing is advantageous.
- The individual must ensure strong technical capability is developed for new products as part of acquisition and commercialization, and an appropriate control strategy is realized.
- This position involves frequent travel about 25%.
Required Skills
- Cross‑Functional Leadership
- Decision Making
- External Manufacturing
- GMP Compliance
- Leadership
- Manufacturing
- Results‑Oriented
- Sterile Filling
Travel Requirements
25%
Flexible Work Arrangements
Remote
Shift
1st – Day
US And Puerto Rico Residents Only
Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. If you need an accommodation during the application or hiring process, contact the company’s equal‑opportunity representative.
Equal Employment Opportunity Statement
As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities.
Hybrid Work Model
Effective September 5, 2023, employees in office‑based positions in the U.S. will be working a hybrid work consisting of three total days on‑site per week, Monday – Thursday, although the specific days may vary by site or organization, with Friday designated as a remote‑working day, unless business‑critical tasks require an on‑site presence. The hybrid work model does not apply to, or require daily in‑person attendance for, field‑based, facility‑based, manufacturing‑based, or research‑based positions where the work is located at a company site; positions covered by a collective‑bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the company has determined the job requirements cannot be reasonably met working remotely. This hybrid work model guidance also does not apply to roles that have been designated as “remote”.
Salary Range
$173,200.00 – $272,600.00
Benefits
The company offers a comprehensive package of benefits, which includes medical, dental, vision, healthcare and other insurance benefits (for employee and family), retirement benefits including 401(k), paid holidays, vacation, and compassionate and sick days.
Job Posting End Date
04/25/2026
Requisition ID
R
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