Managing Director, Healthcare Provider Client Segment Leader – Northeast (United States).
Responsibilities
- Lead existing business while creating a bold vision and practical plan for ambitious growth.
- Interpret financial information, identify risks and opportunities, and implement change programs to maximize revenue and profitability.
- Provide strategic direction and oversight to enhance team capabilities, achieve financial and operational objectives, and deliver on customer commitments.
- Lead and mentor a team of Client Executives responsible for client relationships, growth, operations, and account administration.
- Coach and guide account teams on strategic direction, P&L performance, client development, and long‑term relationship strategy.
- Create and identify opportunities in existing and new client environments using strong industry knowledge, thought leadership, and awareness of regulatory and market trends.
- Build and maintain strong relationships with senior and C‑level executives; expand professional networks across client organizations.
- Advise clients on how technology can drive competitive advantage and support organizational transformation.
- Leverage deep healthcare and Epic ecosystem expertise (clinical service desk, applications, infrastructure, revenue cycle managed services).
- Work collaboratively with alliances and partners to develop new, market‑relevant solutions and offerings.
- Lead teams in preparing and delivering large‑scale proposals and program plans, articulating value propositions, creating differentiators, and ensuring compelling communications with clients.
- Oversee engagement planning, budgeting, resource management, and program success.
- Build high‑morale, high‑performance teams that embody excellence and accountability.
Qualifications
- 15 years of IT services and consulting experience.
- 10+ years in healthcare, primarily Provider-focused, spanning sales/business development, go‑to‑market strategy, and client/account leadership.
- Led a business portfolio with 8–10 Client Executives/Partners.
- Developed complex operational and strategic plans.
- Oversaw large, multi‑site consulting teams; managed budgeting, performance, and operations for $150M in business.
- Managed senior client stakeholders with a strong record of financial results and client satisfaction.
- Willing to travel up to 50%.
- Bachelor’s degree or 15+ years of relevant experience.
NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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