Vice President, Small Business Card Acquisition & Originations Product Manager

Job Description

Help shape how small businesses become our customers. In this role, you’ll improveacquisition-channelexperiences to increaseapprovals and conversion, while balancing risk and regulatory expectations.

Job Summary

As aSmall Business Card Acquisition & Originations Product ManagerinSmall Business Card Originations, you will collaborate with key partners to build into ouracquisition channelsto drive increased approvals by streamlining originations and removing friction inapplication decisioning. You’ll partner acrossAcquisition/Marketing, product, risk, operations, technology, and legal/compliance to deliver measurable improvements inconversion, approval rate, and speed-to-decision.

Job Responsibilities

• Own the roadmap to improveacquisition-channel originations and decisioningoutcomes, includingapproval rate, conversion, and speed-to-decision


• Identify and remove friction across the application journey (data capture, verification, decisioning, and handoffs), partnering with teams to implement changes


• Partner withAcquisition/Marketing and channel ownersto translate acquisition strategy into enhancements to support originations


• Coordinate delivery with technology and product teams, defining requirements and ensuring releases are executed effectively


• Use data andfunnel analyticsto diagnose fallout drivers, quantify opportunities, and track performance over time


• Establish clear governance and operating cadence to align priorities, manage dependencies, and resolve risks/issues


• Partner with Risk, Legal, and Compliance to ensure changes meet policy, regulatory, and control expectations


• Communicate roadmaps, tradeoffs, and results to stakeholders and senior leaders with clarity and accountability

Required Qualifications, Capabilities, and Skills

• 5+ years of experience in lending/card product, originations,acquisition-channel optimization, decisioning, or closely related roles


• Proven ability to improveacquisition funnel performance(e.g., application conversion, approval rate, speed-to-decision,auto-decision rate)


• Strong cross-functional leadership and stakeholder management in a matrixed environment


• Experience prioritizing competing workstreams and delivering results in a fast-paced environment


• Demonstrated ability to translate business goals into clear requirements and drive execution with technology and operations partners


• Strong analytical skills and comfort using data to identify issues, size opportunities, and measure outcomes


• Experience working in an Agile environment


• Working knowledge of governance and controls in regulated environments; able to balance growth with risk requirements


• Intermediate to advanced JIRA Align skills

Preferred Qualifications, Capabilities, and Skills

• Experience withdigital or retail card application processes


• Small business credit card or Offer strategy experience


• Bachelor’s degree

Additional information

Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting

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