Solutions Director, IT Asset Management

## Key Responsibilities### Strategic ITAM Leadership* Define and own the global AI-first ITAM managed services strategy aligned to client outcomes, revenue growth, and operational scalability.* Serve as executive ITAM SME for clients, pursuits, and internal stakeholders.* Establish standardized ITAM operating models aligned to ITIL, ISO, and regulatory requirements.* Translate client business drivers into measurable ITAM value outcomes such as cost optimization, risk reduction, and lifecycle efficiency.### Pre Sales, Pursuit, and Solutions Design* Lead ITAM solution design for qualified opportunities across enterprise and mid-market clients.* Own ITAM sections of RFP responses, RFIs, and client proposals.* Author Statements of Work including scope, assumptions, service levels, pricing inputs, and transition approach.* Develop executive level presentation decks that articulate value, delivery model, and differentiation.* Partner with Sales and Account teams to position ITAM as a strategic managed service offering.* Support deal shaping, solution defensibility, and client presentations through close.### Managed Services Delivery Oversight* Govern end to end ITAM lifecycle services including hardware, software, and cloud assets.* Define service catalogs, SLAs, SLOs, and KPIs for ITAM managed services.* Ensure integration between ITAM, ITSM, procurement, CMDB, and financial systems.* Oversee onboarding, transition, and stabilization of new ITAM managed services clients.* Drive continuous improvement initiatives focused on automation, data quality, and process maturity.### Governance, Risk, and Compliance* Establish governance frameworks to manage licensing compliance, audit readiness, and contractual risk.* Ensure alignment with software publishers, regulatory requirements, and client policies.* Lead audit response strategy and remediation planning for managed services clients.* Monitor asset risk exposure including underutilization, non compliance, and financial leakage.### Business Growth and Market Expansion* Identify new ITAM service offerings aligned to market demand and client needs.* Expand ITAM managed services footprint within existing accounts.* Support pricing strategy, cost models, and margin assumptions for ITAM services.* Track market trends and competitor offerings to inform solution differentiation.### Performance Management and Executive Reporting* Define performance metrics across service delivery, financial optimization, and compliance.* Build and govern executive dashboards for clients and internal leadership.* Translate asset and license data into actionable insights for executive decision making.* Drive service reviews focused on outcomes, not just operational metrics.### Team Leadership and Capability Development* Lead and mentor ITAM solution architects, analysts, and service leaders.* Set clear expectations for quality, accountability, and client engagement.* Build scalable delivery models leveraging onshore, nearshore, and offshore resources.* Identify skill gaps and drive training in ITAM, ITIL, and managed services delivery.### Industry Engagement and Thought Leadership* Represent the organization in client briefings, industry forums, and conferences.* Contribute to ITAM thought leadership, whitepapers, and service frameworks.* Continuously refine solution methodologies to maintain competitive advantage.## Qualifications and Experience### Education and Certifications* Bachelor’s degree in Information Systems, Computer Science, Engineering, or equivalent experience.* ITAM certifications such as CSAM or CHAMP preferred.* ITIL v3 or v4 Foundation or higher strongly preferred.### Professional Experience* 10 or more years of progressive IT Asset Management experience.* Demonstrated success delivering ITAM as a managed service to external clients.* Proven leadership in pre sales, solution design, RFP responses, and SOW development.* Strong background integrating ITAM with ITIL based ITSM, procurement, supply chain and financial processes.* Experience supporting global environments including international logistics and regulatory constraints.### Technical Expertise* Enterprise ITAM and ITSM platforms such as ServiceNow, Flexera, Oomnitza, ManagedEngine, Jira ITAM, or equivalent.* Asset lifecycle management, software license optimization, and audit defense.* Reporting and analytics using Power BI, Looker Studio, Tableau, or similar tools.* Automation and data quality improvement initiatives.### Leadership and Client Skills* Executive presence with strong storytelling and presentation capability.* Ability to influence C level stakeholders and close complex services deals.* Data driven decision making with strong analytical skills.* Entrepreneurial mindset with a focus on scalable services and measurable outcomes.**Salary Range**$153,520.00 - $191,900.00 USD (Salary)* *Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.** *Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.***Astreya** **offers comprehensive** **b****enefits to all Regular, Full-Time Employees,** **including:*** Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only* Dental provided through UHC* Nationwide Vision provided by UHC* Flexible Spending Account for Health & Dependent Care* Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)* Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera* Corporate Wellness Program provided by Goomi Group* Employee Assistance Program* Wellness Days 401k Plan* Basic and Supplemental Life Insurance* Short Term & Long Term Disability* Critical Illness, Critical Hospital, and Voluntary Accident Insurance* Tuition Reimbursement (available 6 months after start date, capped)* Paid Time Off (accrued and prorated, maximum of 120 hours annually)* Paid Holidays* Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law
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