Sr. Director, Project Management

Sr. Director, Project Management

Overview

Capital One is building a leading information‑based technology company. Guided by shared values, we thrive on collaboration and openness. This leader will help track, enable, unblock, and support the company in advancing AI-enabled workflows and improving launch processes for new components and applications.

Responsibilities

• Strategic Leadership & Governance: Align project portfolios with strategy and growth goals, defining success criteria and portfolio governance models.
• Executive Communication & Stakeholder Management: Serve as the primary liaison between executive leadership and teams, presenting project updates, risks, and recommendations.
• Enterprise‑wide Mobilization: Drive the program roadmap using insights from survey data and industry trends to keep teams focused on high‑leverage AI opportunities.
• Operational Excellence: Maintain the “Always be Well‑Managed” standard, ensuring even evolutionary process changes meet Capital One’s high bar for governance and security.
• Risk Mitigation & Escalation: Act as the final escalation point for critical issues and identify complex portfolio‑level risks.
• Cross‑Functional Orchestration: Partner deeply with leaders across the company, communicating, updating, planning for, and adjusting to shifting priorities.
• Learning Synthesis & Evangelism: Distill complex learnings from the initial 15‑team wave into actionable playbooks scalable across the enterprise.
• Change Management: Lead the cultural shift toward process and team changes that evolve how the organization operates.
• Strong project management and cross‑functional coordination.
• Trailblazer Mindset: Comfortable with ambiguity and has a proven track record of managing sophisticated failures that lead to long‑term success.
• Influence & Narrative: Ability to tell a compelling story to executives and engineers alike, turning raw data into a vision that motivates 140+ pioneers.
• Focus on Leverage: Ruthless ability to guard teams against low‑leverage work and distractions.
• AI Literacy: Deep curiosity for (and ideally experience with) AI/ML tools, Agentic AI, and how LLMs are transforming the SDLC.
• Evaluation Judgment: Ability to evaluate technology‑assisted outputs using strong judgment and accountability.

Basic Qualifications

• Bachelor’s Degree
• At least 9 years of project or program management experience
• At least 7 years of people management experience

Preferred Qualifications

• Master’s Degree or MBA
• 10+ years of project or program management experience
• 10+ years of people leadership experience
• Project Management Professional (PMP), Lean, Agile or Six Sigma certification
• 5+ years of project management experience leading cross‑functional programs in risk
• 3+ years of experience working in the financial services industry
• Experience in project management and cross‑functional coordination

Salary

McLean, VA: $238,700 – $272,400

New York, NY: $260,400 – $297,200

Richmond, VA: $217,000 – $247,700

Benefits

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support total well‑being.

EEO Statement

Capital One is an equal opportunity employer (EOE, including disability/vet). We comply with applicable federal, state, and local anti‑discrimination laws and are committed to a drug‑free workplace.

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