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Sr. Product Manager - Tech, Digital Acceleration

Amazon, Baltimore, MD, United States


Sr. Product Manager - Tech, Digital Acceleration

Job ID: | Amazon.com Services LLC

Are you passionate about the customer experience? Innovating on behalf of established and emerging Amazon businesses? Amazon's Digital Acceleration team powers digital purchases and the subscription lifecycle for Prime, Amazon Video, Music, Audible, Alexa, and Kindle, amongst other digital businesses. We drive how digital products intersect with Amazon's retail store, executing billions of digital purchases every year that enable our digital businesses to grow worldwide. We are on a mission to be earth's best provider of one-time and recurring digital commerce, delivering a seamless and enjoyable customer shopping experience.

Responsibilities

  • Work closely with leadership and cross‑functional teams to develop and deliver innovative software and services that enable how we pay vendors — including new payment models, disbursement workflows, and seamless vendor payment experiences.
  • Partner with software engineering, digital clients, accounting, vendor managers, finance, and business intelligence teams to create best‑in‑class solutions for customers.
  • Work with technical and non‑technical stakeholders to understand and improve product capabilities.
  • Analyze customer feedback and usage metrics to identify key pain points.
  • Build innovative concepts and successfully champion them through senior management and stakeholder leadership teams.
  • Work successfully across digital businesses to ship new features and add meaningful customer experience updates.
  • Manage bottlenecks, provide escalation management, anticipate and make trade‑offs, balance the business needs versus technical constraints, and maximize business benefit while building great customer experiences.
  • Present confidently to senior management, external clients, and other large audiences.
  • Roll up sleeves as necessary to ensure projects stay on schedule and meet our high standards of quality.

Basic Qualifications

  • Bachelor's degree
  • Experience owning/driving roadmap strategy and definition
  • Experience with feature delivery and tradeoffs of a product
  • Experience contributing to engineering discussions around technology decisions and strategy related to a product
  • Experience managing technical products or online services
  • Experience representing and advocating for a variety of critical customers and stakeholders during executive‑level prioritization and planning

Preferred Qualifications

  • Experience in using analytical tools, such as Tableau, Qlikview, QuickSight
  • Experience in building and driving adoption of new tools

Salary & Benefits

USA, WA, BELLEVUE - 151,200.00 - 204,600.00 USD annually. The base salary range for this position is listed below. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at .

EEO Statement

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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